February 2024 by MAD MOVE PRODUCTIONS M.M.P
Friendly staff clean store
January 2024 by mohammed shakil
Never been inside
October 2023 by Millie Maguire
Lucky to even get a star from me. Just been to new look with my sister and her children and as kids do they picked up asking for sweets which were already opened. Then the mother returned them to the desk making a Staff member aware and she was very abrupt and rude telling her she has to pay for them. One of the children already had sweets in their mouth from before entering the store. Then the staff member accused the child of eating there sweets and demanding she pays. It was really humiliating for my sister and if my neice and nephew did we would have gladly paid. She didn?t say a word about her mistake not even an apology. Not the kids fault that she was having a long day stocking shelves. Will not be shopping in there again!
September 2023 by Keeley Stanley
Honestly from a professional point.. great staff! Amazing team and such great service overall.From a personal point of view.. I love seeing different styles on the mannequins and love seeing the staff busy doing things to make the store stand out!
August 2023 by Julie Tooth
I dealt with Keeley & Tina at New Look Kings Heath. I asked if some sandals could be held until I collect them. They were both extremely helpful and friendly and confirmed all the details/product code were correct with Keeley. I think they are a credit to your store!
June 2023 by VIKASH PATEL
Is good for shopping
February 2023 by harsimranjit kaur
Great place for shopping
August 2022 by Bismah Saleem
This is the closest store to me so it's a shame that the staff are not really helpful, especially when it comes to exchanges and refunds. The staff in bullring are much more willing to help and I usually end up going there after receiving no help here. I always receive excellent customer service in bullring.The handbags and shoes on display are always so dusty. I either order online or go into bullring. Cleanliness seems to be an issue here, even in the changing rooms.The staff also needs to pay attention and listen when making orders in store for customers, I had a parcel delivered to the wrong address because the lady had written my entire address incorrectly!
July 2022 by Teresa Hatton
Very poor quality clothing, one wash and bin it.
July 2022 by Michelle Davis
Small but plentiful choice not much in the way of accessories tho
July 2022 by Shahzad Memon
Good place for shopping, helping staff
June 2022 by sam krankpod
Great selection of affordable clothes, especially nice dresses. Really nice and helpful staff, relaxed vibes. Very easy to make returns in store, when you?ve bought online.
February 2022 by Sharon Murphy
A lot of great clothes, polite consultants, I liked the store
December 2021 by Nicole Richards
Went in to collect a package on a Sunday. Had already gone through the process online to speed up the time. Still waited over 10 mins to be seen. Only one worker on the till serving and collecting packages while the manager and another staff were chatted away. A line was forming and they never cared until the customers expressed they were short for time. But instead of helping as you would expect any member of staff to do, comments to be patient was shouted back.
October 2021 by B B
They have a good variety of clothing and the staff were very approachable.