December 2023 by Isha Arora
On Sunday 17th Dec the cafe was about to close but I asked a favour from one of the staff members who was a woman to breastfeed my baby which would have taken just 5-6 minutes but to my surprise she gave a silly excuse and refused..I mean how could you guys could be so unkind?and where?s the hospitality that this cafe provides for the people who come in to remember. Disgraceful service ??
December 2023 by Cherrie Hewitt
Great selection of cakes,sandwiches, toastie, muffins, croissants etc..Plenty of different choices of tea,coffee,hot chocolate, cold drinks etc..Lovely atmosphere, very helpful staff and welcoming..
December 2023 by Lavi Singh
The Indian lady in the shop was very rude and ignorant , wouldn?t go again & wasn?t patient at all! Bad customer service !!!! :(
December 2023 by S F
Nice cup of tea and not too pricey. One member of staff was lovely but the other was miserable. Shame about the teenagers vaping in the seating area.
December 2023 by James Hoggan
Here at 16:45 been refused hot drinks and food as they stating they close in 5 min??? When on site that close at 5
November 2023 by Anupap Nanta
Waiting time wasn?t too bad, but it?s the customer service that is bad. Very poor. Customer before me Harold around and waited for around 15mins to then find out that their ice coffee was already done 10mins ago and not informing staff or customer that the drink has already been made. When it came up to my turn it was literally the same experience except the staff forgot what she made and also didn?t even realise it was done. Baring in mind it was not busy at all. I will not be coming back again
September 2023 by Roy Tabberer
I asked for the ingredients of the bread that was being served, the staff could not tell me. They claimed that the bread was not made by them. They should still have a list of ingredients available.I have to carry epi-pens due to my allergies.
September 2023 by Saadia Ahmed
Abi if you don't win this competition im going to rig it so you win.Amazing service & and friendly.
February 2023 by Mike Rouse-Deane
A really sweet cafe in the bullring. Staff did make you think they were speeding you through even though there wasn't a queue. The tuna melt was awful and looked like someone has thrown up but tasted good. The dessert however was delicious. A nice cream strawberry tart. Very nice to relax and just watch the world go by as they shop.
February 2023 by Captain Woof
Seating is OK, service just fine, and milkshakes look nothing like the pictures. The biscoff milkshake is just a vanilla milkshake with some crumbs and biscoff caramel sauce, and it was not even cold, just room temperature. Quite disappointing for the price...
February 2023 by Debbie Whelan
Had a cappuccino and a slice of red velvet cake. The cake was dry and tasted weird, I returned it with no problem and swapped for a lovely slice of biscoff cheesecake instead.
November 2022 by Kaeren Elizabeth Mellin
The Cranberry and Brie panini was delicious as was the cappuccino, friendly, helpful team.
October 2022 by Zahra saboor
The customer service at this branch is absolutely debilitating! Especially the guy with tattoos behind the counter, who looked at me like I stole his cookie from the moment I walked in and frankly could learn a little about customer service or even normal human engagement from a 2 year old. I have been visiting muffin break in London for years, won?t be returning here anytime soon.
September 2022 by Gemma Pee
Chocked on a sweet when waiting in the que, coughed my guts out could barely breathe for a few mins but the guy behind the counter ignored me and he couldn?t care less didn?t offer me some water, but heartless? chose to get coffee elsewhere
September 2022 by Sara K
Muffin breakWhile visiting Bull ring. Decided to pop in for coffee in Muffin break. Have plenty of spaces to sit inside or out on balcony. There were 3 very helpful girls serving. Chai latte and carrots was very nice. Specially the cake was very moist and delicious.Good service, great food. Recommended
