January 2024 by CMC Mon
YUCK ? sorry this place is selling some very tasteless, expensive
December 2023 by A Google User
This place doesn't even deserve one star!! AVOID!!After a day of shopping, my partner and I went to mr pretzels hoping for a tasty warm snack and got the complete opposite. We ordered "vanilla pretzel bites" and after a long wait we finally received them. They were cold, drowned in oil and had hardly any vanilla on them. We took them back and told the lady that served us they were cold and covered in oil and she replied "its butter". She took them back threw them in the bin and said she would bake a new batch for us which we was grateful for.If the food wasn't bad enough the next thing that happened was unbelievable. I was sat on the floor waiting for the pretzels to be cooked when I noticed another worker returning. My partner saw the lady that serve us leave, she was looking very shifty with her head down and trying to avoid us. This lady, her name was Vanessa, she had hair up in a cap, white, average build, left the store. We didn't think anything of this but around 20 minutes later of waiting for our new pretzels to be made, my partner asked one of the workers where they were and said the woman Vanessa who left said we could have some new ones. The other workers laughed and looked at each other and said that she never told them to make them or that we was even waiting for a second patch! Thankfully the two girls were very understanding and said sorry and gave us the pretzels and two vouchers. Despite the new patch, the bites were not cut up properly and were just thrown in the bag. in other branches we have had nicer ones. PLEASE AVOID THIS PLACE IN THE FUTURE! VERY DISAPPOINTED!
September 2023 by hannnah clark
patronised me. terrible customer service, outragously rude. didnt get what i asked for. overall disappointed. also need to work on there packaging as was very hard to eat. got all over my clothes. you should cover the costs or my washing. be ashamed of yourself!
September 2023 by Harry Nelder
Completely burnt underneath of pretzel, not happy with this since I paid over £5 for a single pretzel. Terrible quality.
August 2023 by Chayathorn Sirichan
On 25th July 2023 at 4 pm, I visited your bakery and ordered pretzels. Unfortunately, they were burnt on the outside but they still gave it to me. So I asked them for new one but thereplacement batch was uncooked in the center. Disappointed with the quality on this occasion.
June 2023 by MEGA GORILLA GRIP SUPER SOAKER TENDER COOCHIE
I just ate the worst pretzel, I have I have ever eaten in my whole entire life I literally got food poisoning and had to get a prescribed medication. Do not go here it?s disgusting that so lucky I?m not pressing charges
May 2023 by Freya 77
My pizza pretzel was burnt but girl who sell there said ?cheese was baked ?
May 2023 by Keira Perkins
Great staff lovely pretzels!
April 2023 by Richard
Staff were rude and were more interested in chatting to each other. Finally when I got my pretzel it was burnt.
February 2023 by Hafsa Kausar
My Pretzel was nice and warm but to much chocolate.
December 2022 by Zeeshan Zia
Pretzels were nice, but staff was rude. Was served by the black female, wasn?t very polite unfortunately
September 2022 by Afsana Akthar
Pretzels tasted absolutely amazing and were made fresh. The customer service was also excellent, staff were very friendly and patient. Can?t wait to visit again!
September 2022 by Eloise Smith
Absolutely delicious, waiting times are a bit long but it is worth it for a hot, fluffy pizza bagel!
July 2022 by John Roberts
Slow service with staff seemingly more interested in conversing with each other than serving their customers, but the food is good. It's a shame my first time trying my new favourite treat has been sullied by a sour first impression.
June 2022 by Anna K
Tasty but too expensive for what it was.
