December 2023 by Kenneth Williams
Not too bad as chemists go ! Could be a little more friendly but I guess people don't shop there for the tintelating convention
December 2023 by P Shinh
Tried to charge 14£ for antibiotics that Boots in Wylde green charged £9.Total rip offDo not useJokers ?
November 2023 by vahid K
Always fast and helpful
June 2023 by Charlotte Gough
Terrible pharmacy, told me they didn?t have the meds and gave me a script saying I can take that anywhere else so I went to an entirely new pharmacy to be told they can?t give it as they haven?t returned it to the spine and was asked to call Lloyds, spent ages getting through for them to put me on hold and not pick the phone back up. When I rang again they had shut shop. It?s not the first instance I?ve had issues and now I?ve ran out of medication, every time I go in now there are people having the same problems. Update went to another Lloyds who told me that it was still In the spine and that I should call 111 as emergency but due to the nature of my medication im unlikely to get it prescribed. Absolutely useless the staff member who answered my call put me on hold and then to just shut shop is unbelievably rude and shouldn?t have a job. It?s peoples livelihoods your affecting, my visit prior to this for another medication they told me they didn?t have the stock and to come back the next day, when I said I can?t wait as Ive ran out all of a sudden they had some in the back. Seems like the staff are intentionally running the place into the ground for what reason I?m not sure.
June 2023 by Just my opinion
A small pharmacy so you'd think discretion would be more adhered too in terms of speaking of people's business. Unfortunately there is an Asian lady there that does not know how to speak in a low tone of voice. Staff seem to drag their feet as the service is extremely slow and everybody seems to not want to answer the phone to customers. A lot of the times they don't have the items in stock so ask you to call back the following day and then they still haven't got it.
June 2023 by S Amed
Worst pharmacy ever.Always 1 item out stock. Closes randomly. Short staffed. Online orders are never ready, even after they had a week to prepare them.The 5 people in the que behind me were all complaining of the same as above. Ridiculous!!!!!
May 2023 by Karina Hancox
Staff are lovely..especially one in particular she knows me by name now...but they do seem a little stressed out. Since boots closed down on the high Street.. I think they could do with more staff
April 2023 by Sarah Hinton
The assistants during the week are fantastic. Only slight downside is Lloyds don't always have all the items on a prescription. Apart from that it's a great pharmacy.
April 2023 by Nigel Overton
Singularly the worst pharmacy I've ever been in. Epically slow with both rude pharmacist and security guard. They were giving incomplete and wrong prescriptions to customers and taking so long people were leaving. There are also no seats and nothing provided when elderly asked.Avoid like the plague!
April 2023 by M Yo
Worst pharmacy in erdington, constantly I can place orders online go to collect it and they tell me they have nothing in stock or come back another day. Went to collect a prescription today only for someone to tell me that the pharmacist is on another lunch break, come back later and they again run out of my meds. This place is a circus. Never using this pharmacy again.
April 2023 by Michaela Beardshaw
Wouldn?t even give this pharmacy 1 star! The young pharmacist is rude and embarrasses people in front of other customers definitely in the wrong job customer service is awful
March 2023 by Farhana Munni
I had a prescription for 2 items, they gave one and said I can collect the other one tomorrow but when I went the next day, it wasn't in stock. I tried going again and again but there still was nothing. They kept my prescription so I couldn't go to any other pharmacy for it. Their staff didn't even apologise for anything and only told me to go to my GP. Very bad service.
February 2023 by A
Don't answer their phone and open at anytime they want when you have a job and depend of medication so plan to get there first thing. If it wasn't next door to the surgery I would definitely change my nominated pharmacy.
February 2023 by Bec Christine
*0 STARS* Absolute joke. Gave us the run around 3x for the past 2 hours and wouldn't accept my 1yr old sons prescription we'd got from an emergency clinic.
February 2023 by Dean Jenkins
Notice on door says back at 3.30pm but it's 3.50pm and a que of confused and ill looking people, seems to be one thing after another here.
