March 2024 by La
Not great at
February 2024 by Raja Rehan
Came to visit first time, order some wings, served by Amina. She gave me a such outstanding and friendly service. Smile was on her face. Such a polite / hard worker and humble girl. If I ever came back to this place I would come because of her service.
February 2024 by MR TELL IT LIKE IT IS!
This is chaotic, poorly managed and the staff are untrained. I'm not happy whatsoever!This is a poor example of a chain
February 2024 by Wayne Hammond
Shocking service. After paying £41 just eat delivered our order which was wrong, cold and when we called the store to tell them, we were called liers!! We?re told to call just eat! No you can?t you have to tell them via their portal, and have to wait 7 days for a refund, didn?t even try and get the order right, told the guy to fxxx off in the end, no customer service skills.. wasn?t remotely interested in helping. Stick your chicken.. terrible service all round and as for just eat
February 2024 by Charlotte
Nice ? but odd people in erdington,try parking near hard.
February 2024 by Luke E
Had I delivered didn't come in boxes so took it back the woman looked in the bag said it was there and we were missing 2 portions of chips and it was so slapdash it was unreal go Kingsbury rd never had a issue
February 2024 by Martin O'Connell
It's a KFC and does what a KFC does and on this occasion very well too.
January 2024 by kasra mehraky
Extremely dirty...
January 2024 by Jacqueline Jones
Wheelchair accessibility: Able to access shop able to move around in store and obtain toilets
January 2024 by Closing Metal
Came in at 10.45pm and they refused to make burger that I wanted.Why advertise till 11pm if your not serving from 10.45pm .Just advertise 10.45 and it will save your customers a journey .Rude staff and manager just stood by instead of offering to make the food .
December 2023 by Annisa Khan
Na ive seen some dysfunctional places but this the most dysfunctional shop EVER. Me, my husband & our mate went here the people who work at this KFC are actually walking zombies.We ordered the same things x3 and x2 gravies it was just shambles how they all went a bit west in the head not focusing on the meals the gravy was spilt and then we had to wait for a meal it was absolutely madness by the time the food and the situation was resolved we was full from watching them mess up our order it was so off putting. Crazy but this review won?t even be considered it?ll still be shambles and dysfunctional but myself I won?t RETURNNNNN. A shi show.
November 2023 by Norma
This KFC in Erdington Sutton New Road is simply the best in Birmingham. The food is beautifully done and tastes delicious.I have been to others KFC, but the food is terrible absolutely disgusting that you just want to throw it back in their faces, I would recommend KFC Erdington anytime.
October 2023 by GoPlaces08348288503
This evening Wednesday 25th October decided to grab the family a KFC so popped into erdington branch...had to wait 30 minutes to be served one guy walked out he had waited that long... I ordered party bucket which has 14 pieces of chicken in aswell other bits and pieces in it also... When I got home 13 out of the 14 was drumsticks so I had paid £34 for 13 drumsticks unbelievable but true...I rang KFC I rang 8 times before someone answered my call...I explained to the lady team leader what had happened she started by saying this happens sometimes because KFC buy more drumsticks in than the other pieces...i said well your supposed have fair mix of chicken pieces..she had no real reply other than she's a training team leader could I call back tomorrow and talk to her acting manager...so guys 30 minutes to wait give them £34 to get 13 drumsticks. The team leader says ring tomorrow you would think they would be give us your number and someone will be in contact.. So my opinion on KFC erdington it's a premium brand that give a service and value of a low budget back street takeaway So avoid erdington KFC at all costs is my opinion...in these hard times people haven't got money to throw away...so when a company like KFC Rob their customers is how it feels to me is not good.. I'm interested to hear peoples thoughts on it....
October 2023 by Mickie Mumba
KFC Erdington- High Street has one advantage. It is on the route school boys and girls use and therefore it is ever full with customers during peek time! The food is always the best!
October 2023 by Mike White
Friendly staff also helpful and service is normally