Jewelry Stores in Birmingham, West Midlands

“An absolutely lovely experience again at Hockley Jewellers, 2 rings re set and 3 rings polished just like new!!! Can’t recommend this establishment enough!!! Staff have gone over and above and would not go anywhere else!!!”

“I arrived in the Jewellery Quater one afternoon with an idea of the type of engagement ring I wanted to buy but with such an array of shops to choose from I was a little overwhelmed and didn't know where to start. I browsed a couple of shops and was not sure who to go with. That was before I entered JQ Diamonds. From start to finish they were absolutely fantastic. Adam who helped me was very friendly and knowledgeable. He took time to explain the variety on rings on offer and went through the different aspects that can be tailored to your own specifications. I was given time to consider my options and I was more than happy to purchase a ring through JQ Diamonds. My Fiancé absolutely loves the ring and everyone comments on how nice it looks. I would 100% recommended JQ Diamonds to anyone looking to purchase an engagement ring.”

“Amazing service provided by Charlotte from start to finish, she created a friendly environment and was very welcoming. Made the experience of buying a ring very pleasant. If I go back to them I will definitely be asking for Charlotte.”

“The ring is perfect, exactly as I imagined. All employees were super helpful with all the questions I had, and very knowledgeable. The process start to finish was 5*, couldn’t be happier!”

“Inesa at Sonny Jewellers was amazing! Her customer service was of high standard and she really took her time to explain everything in detail. I went to purchase an engagement ring. I loved the ring that much I choose to also get mine and my fiancée civil bands from Sonny Jewellers aswell! Highly recommend and will be back in the future.”

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“What a fabulous place with fabulous staff. Went with my future son in-law Chris, to have an engagement ring made. This was a ring that was my daughters late father's ring, who sadly passed away some years ago. We took the ring to show them and see what could be done. Greg could not have been more helpful or patient, nothing was too much trouble. Chris made the decision on what he wanted. They used the gold off the old ring and 2 of the diamonds and a diamond Chris decided to choose added. The result was amazing, both Chris and myself were emotional when we first looked at the ring. We cannot thank you enough. I am sure when my daughter sees the ring she too will be emotional and say yes to the proposal. We have the remaining gold and diamonds and I know we will be back for another ring to be made, hopefully the wedding ring.Thank you so much from both Chris and myself, to all of you, you have done an amazing job. That's to all staff. Thank you.”

“Great selection of rings and jewellery.Many thanks to Daksha and Tina for making the process of buying my fiancees engagement ring an easier and enjoyable experience.”

“I must say I had never been jewellery quarter before and this is the first shop I’ve ever purchased something from.So I want to thank Stuti for providing amazing service and helping me find such wonderful ring within my budget.Will surely return again for another purchase and would also recommend others too!”

“I needed 8 rings resized and they all look amazing, like new and sparkling. The service was excellent, professional and friendly. The craftsmanship was outstanding. I am so happy I used them and would highly recommend them.”

“Have you got more stars I could give? Simply excellent …thoroughly understood my idea and produced a ring that surpassed what I could have hoped. Matthew gave us time and has a friendly manner but offers a top-class professional service - we’re very impressed - delighted actually!”

“From start to finish, James kept us in the loop throughout the design and crafting process, and we are overjoyed with the results.He took our vauge ideas and turned them into an exceptionally beautiful and unique engagement ring and complementing wedding bands.If you're looking for a jeweler who will bring your ideas to life, then you've found the right one.”

“The lady and staff in general were lovely , very polite and helped us with what they though would look best on our fingers. From measuring to ordering our sizes . We couldent fault them at all thanks jane and Tony.”

“Absolutely fantastic! The girl we spoke to was kind, considerate and didn't push for the most expensive rings. She listened to what we liked and suggested rings within our budget. Couldn't have felt more looked after - this ties in with what my finance said when he bought my engagement ring. Highly recommended. Thank you so much x”

“John and the team have been looking after us for many years now. They made my wife's eternity ring and matching earrings and the quality is superb. What's even better is the customer service and aftercare. When we are passing, we pop in and they make sure the stones are still secure in the claws and give them a polish. We would not go anywhere else for jewellery. For what you get it is also fantastic value. We highly recommend Newey's. They really are superb.”

“My partner and I went to multiple jewellers around the jewellery quarter searching for a specific stone. Every other stores that we went to were not accommodating and was trying to push us into buying a different type of stone “because it has the same colour” which was not what we wanted.Our experience with GL Bicknell & Sons was outstanding from the moment we chatted with the gentleman who was standing outside (I apologise for not getting his name!). He was so friendly and welcoming which made us want to go inside.Then we were seen by Nathaniel who was very knowledgeable, honest and patient. Explained to us the pros & cons of every design, gave us recommendations and the whole 9 yards. Most of all, he was not pushy!Not only that they gave us a discount, we ended up with a bigger carat than what was first purchased at no additional cost!Thank you ever so much! We are so in love with our ring and its more stunning in person than we thought it would be. We would not hesitate to recommend GL Bicknell & Sons and will definitely go to them for our future purchases.- Connor & Alia Williams”

“Better late than never thank you to Lee brought engraved silver disc fo my wife2 weeks before Christmas and what an amazing job he doneWife absolutely loved itWill definitely use touchstone again”

“We went last week to buy our wedding bands and out of all the shops we walked into this has been by far the best customer experience. Wendy has been amazing at helping us choose what we needed and took the time to make our day more special.I totally recommend Classic Diamonds !”

“We got our 3 white gold rings re-sized and dipped at Gem Aura. It was a great experience, Shiv was lovely and very knowledgeable and we felt confident leaving our rings there to be re-sized. Quick service and brilliant price too! Very pleased and would highly recommend. :)”

“Me and my partner were recommended Diamond Dealer Direct from a friend and I’m overly pleased with the exceptional service we were given by Raj Vora. After visiting a few stores in Jewellery Quarter and Soho Road, I can honestly say Diamond Dealer Direct were the best we came across in terms of service and range of diamond rings.Not having any knowledge about engagement rings, Raj explained everything so clearly from the different clarity and carats. He was so patient with us and showed me a wide variety of different bands and shapes of diamonds, he really helped me find my perfect engagement ring!They were excellent with the delivery of the service as they gave regular updates to my partner about the ring and even got it made within 4 weeks.Thank you once again for making the whole process so smooth and making such a beautiful ring for me!”

“The best shop in the jewellery quarter. got my engagement, wedding and now my eternity ring from here. Excellent service every time we have been, clean and polish service is fantastic too. Thank you again team it's always a pleasure to see you ❤️”

“Visited this morning at opening time as had a Tiffany Platinum wedding band that was really loose due to losing weight. I was really worried of losing my ring and didn’t want to be without it if possible. I was immediately welcomed by a friendly lady and with a quick check and size check my ring was expertly resized within the hour and polished like it was new out of the box. Really pleased with the service this morning and the expert finish to the work. Thank you I def recommend this shop to anyone looking for a friendly and professional local service.”

“Absolutely in love with my rings, can’t thank Jamie at Bond jewellery enough. From the moment I walked in to designing my rings to the day they arrived and even the after service ⭐️⭐️⭐️⭐️⭐️”

“They resized 2 rings for me and made my husbands titanium wedding ring. They are so professional and helpful and communication is excellent. I would highly recommend.”

“I went to diamond heaven for purchase some earrings for a family member and a kind lady called Chantal presented amazing customer service , i couldn’t choose which ones i wanted however she directed me in the right direction after me explaining what type of earrings i was after. She was very helpful and my family member loved the earrings !”

“I recently visited Thomas Sabo and had an amazing experience! The manager, Holly, was incredibly helpful in assisting me with choosing the perfect necklace for my anniversary. She even showed me one with a special engraving that made it extra sentimental. The other staff members, like the lovely lady with short grey hair, were also fantastic. They made me feel welcome and provided excellent customer service. I highly recommend Thomas Sabo for their beautiful jewelry and wonderful staff!”

“? Outstanding Customer Service at H. Samuel ?

I had the pleasure of being assisted by a staff member called Sam, who truly went above and beyond. From the moment I walked in, he was very attentive, knowledgeable, and incredibly patient. He took the time to understand exactly what I was looking for and offered thoughtful suggestions which made my experience so much nicer! Thank you Sam ill definitely be back! (:”

“Lisa and her team have just finished custom making a ring for my wife. It’s a brilliant piece of work and I’ve given it to my wife today who is over the moon!The design and quality is brilliant. very well done guys and obviously gets my full recommendation!”

“My daughter loved her silver signet ring I ordered for her 15th birthday. Fabulous workmanship, good prices. Would recommend for good value customised jewellery.”

“I wish I could give more than 5 stars. They set the bar for customer centred service. I met Daniel and he immediately put me at ease with what can be a daunting purchase. Daniel displayed excellent knowledge of the product, honesty, and I had complete control of the outcome. I can't wait to make my next purchase with this business.”