March 2024 by Jack Owen
I can't praise Hockley Medical Practice highly enough! From the moment I got in touch, they demonstrated their dedication to patient care.They swiftly arranged a telephone appointment followed by a face-to-face consultation with a GP, ensuring I received prompt attention and thorough care.The professionalism of their integrated primary healthcare team was evident throughout my visit.Each member was not only suitably qualified and trained but also incredibly supportive and helpful.The surgery itself was impeccably clean and well-equipped, fostering a safe and comfortable environment for patients.Hockley Medical Practice truly puts their patients at the centre of everything they do. I'm immensely grateful for the efficient and effective service they provided, and I wholeheartedly recommend them to anyone in need of exceptional healthcare.
March 2024 by Rajvir
Just joined this surgery and its very good. Staff is friendly, starts with receptionist Navneet, and the Dr Naeem was so good polite & very professional. Overall experience was good. Hope I have the names right ?
March 2024 by stephen smith
I had a good time with practice and found themhelpful to me
December 2023 by BL
As a kidney transplant patient I need repeat prescriptions. It has been nothing but a complete nightmare having to call and wait on hold every few weeks and chase over and over every time I need a new prescription which should be on repeat.It's becoming extremely stressful, as sometimes I'm close to running out of medication and can't get a new prescription which will have immediate dire consequences for me.
December 2023 by Neil Grant
It?s virtually impossible to get an appointment at this place, when you finally do the surgery is never busy anyway, dreadful surgery!!! Bring back Dr O?Brian
November 2023 by Tony White
The best GP services I have ever received. The experience of others does not reflect mine. I had to wait to see the Doctor a bit longer than I wanted to because she was busy once but at all other times, I was tended to with care. And in good time. I think the others here complaining have too high expectations, have been unlucky or voted conservative and expect an underfunded NHS in crisis to provide them with high standards of medical care. When the real aim of the corrupt politicians in charge at the moment is to destroy the NHS by underfunding it and privatization by stealth, you need to look to why that is happening and what those people doing it gain financially by doing so. The fact is that our national insurance has been given away to friends, party donors and criminals by the current government and it is impossible to properly run a national health service without proper funding. Please be mindful of this before you slate this medical practice. I have found them to be doing the very best that they can with the limited resources that have been made available to them.
October 2023 by Alexander Dyon Ashton
disgraceful - cannot ever get an appointment - probably too busy doing tik-tok dances.
October 2023 by Andre Minnaar
Shocking service. Used them twice in the past few days, or rather attempted to get service, but on both occassions failed miserably. Dr fail to call me for an agreed telephone appointment, and did not know how to do a referral letter. When my partner had stiches at A&E and told to call GP to remove the stitches, this practice tells us they dont do that and to call 111. We need to move practice.
October 2023 by Dorotea Armani
They cannot look after their patients. I've been waiting 2 months for a referral for the fracture clinic, still haven't got one. Useless and unorganized.
September 2023 by Francisca Henriques
The most unhelpful and miserable gp service. It takes at least 1hour to get through someone at 8am to book a gp appointment. When you do manage to get an appointment, everyone is miserable and not bothered to help you whatsoever. Doctors not even interested in what you have to say and cant ever help with anything because they are ?just a gp? so their trick is to just refer you to specialist doctors which takes forever to get an appointment. You literally only have 10mn to talk to them because they will literally kick you out as they ?dont have time? for you.
September 2023 by Natalie Renwick
Took ages to get through to reception, then told had a telephone appointment but failed to call me for the appointment! Rubbish service.Also registered at the same time as my husband, registered myself but not my husband. Instead they lost all of his information including copies of ID. Terrible breach of confidentiality wherever they ended up!
August 2023 by Sharmah Seymour
I?m not sure if the receptionist that was working on August 1st 2023 dislikes her job or not but miss ma?am that has nothing to do with me. If you don?t like your job leave, no one if forcing you to work there.The broad literally hung up on me after asking her a question and before that was very rude.
August 2023 by M Pirdawd
Do not recommend this place at all!!! If I could give 0 stars I would Staff are so unprofessional and rude!!! Well Where do I stay I recently Registered at this practice first time since registered I had a appointment with doctor Nomani let me tell you now she will talk over you every minute she gets she won?t let you discuss any problems you have and will give any medication so they can get rid of you as fast as they can she thinks she above everyone else when she?s not! She then went on to say i am lying about my medical problems which has been on going for years?and It?s probably mental health problem then proceeds to say I will give you medication for your mental health problem which I don?t have and never had how ridiculous can you be to say someone is lying about there medical problems and try to make up ur Own opinion up when I have proof of my medical problems!!! She then proceeded to shout at me in my appointment because I told her it?s not mental health problems and don?t need tablets as I never had mental health and she then walks out room and reports me to the manager Aneesa playing victim but what can I say they all work together not like you will be listened to anyways in this horrible place absolutely disgusting service if you are willing to let doctors not listen to your medical problems then by all means register but I am warning you know doctors are unprofessional and make there own choices on behalf of you rather then listen to what?s wrong with you and will throw any medication they can so you will be out of there sight fast
June 2023 by 666K9INFERNO666
Have to fight for a possible connection from 8am onwards, this could take up to 30 - 45 minutes, if your lucky to of won the lottery, you will be one of the lucky 10 people, you'll then need to wait on hold listening to awful music and a voice every so often telling your your position in the que, this will then take anywhere from another 30 minutes to an hour.So if you have anything you need to do......dont, gonna be late for work? Tough, it's either this.....or die. They don't care.
June 2023 by Philip Wright
Get bk the old staff get rid of the cheap temps that tell u dont have the rights too see a doctor. But want all ur information before she says No.
