“I often frequent this Holland & Barrett and even prefer to visit in-person rather than order online, do you know why? The great customer service from the whole team, the responsible manager and their ability to rectify issues promptly and provide you with an apology in the form of a free item without being prompted, the competitive prices and well-stocked and laid out shopfloor - you name it, this store does it. Head Office, you should use this store for training and as an example of how it should be done for your other stores in the Midlands. Keep up the good work.”
“Shirin one of the staff memeber made my experience even better shopping at holland and barrett bullring, she was friendly, gave me good advice regarding vitamins and she was efficient.”
“Nikki was absolutely amazing on assisting me with all of my queries. So friendly and her knowledge is impeccable made my day so much more simpler and gave me a good reason to smile today. Highly recommend this store branch. Thanks again.”
“A lady named Marie was so helpful when looking for what protein shake is the best for me, gave me and my friend a good laugh, as well as great information. Amazing experience thanks again Marie you were great! ❤”
“Nice store ,Quick click and collect delivery service ,only issue was first order boxed 2 oils second order same day unboxed and flimsy bubble wrap package hence Boxed packaged oils Boxes damaged hence 4 stars ,otherwise great service Cheers Shaun.”
“Hi there I just want to say Haile and Lucy that work there are AMAZING .. Haile always always is so kind and nice to every single customer and goes beyond to help every time I am in there he NEVER fails to be misrable he always is happy and customers absolutely love him as I have heard the talking about him as I have walked in store and customers have left .. what a amazing lad he is a absolute credit to your store and brings along OUTSTANDING customer service well done keep it up as long as you are there I will always be a loyal customerAnd as for Lucy what a gorgeous beautiful soul absolutely amazing to all customers such a wonderful girl with again OUTSTANDING customer service both are true credits and they both today made my day after Duluth a bad day That I had thank you both for cheering us all up .. you both are incredible people thank you once again xx”
“The service was amazing. Two beautiful people. The manager and tbe cashier. Very friendly, they know what they doing and they were able to understand what I need.”
“Popped in a couple of weeks ago, The new singh serving at the counter had some of the best customer service skills i've seen in a while. He helped me pick up some glucosamine for my joints as well as vit d3 for my immune system. Much better than other colleagues at this branch.Shame about the security guard as a pair of customers got very aggressive towards a colleague but the security guard was to busy talking and laughing on his phone with a friend the entire time and just watched on. First time I've seen a security guard on his phone having a conversation and also sitting down with a store full of customers. Hence the four and not five stars.”
“Experienced the best customer service here. Thank you to Annie who showed me around and help me pick the vitamins that best suited me. Also Kara who offered me a drink and who was super nice”
“This is my favourite shop on the high street and it's not even for the products...it's the staff! They are friendly and helpful and take time out to answer questions and find what you're looking for. Thank you”
9AM - 5:30PM
Grosvenor Shopping Centre
Health Food Stores
“Very nice store,served by Answer, very polite and helpful ordered what i wanted to pick up next day, I'm very impressed with the high standard of customer service will definitely go back to that store”
“As always when I visit a Holland & Barratt this one is also a good shop with great staff members. They are always helpful and friendly and ensure I am getting what I need at a great price. I mainly shop here for vitamins for myself and children ranging from 5-13 years. Ordering online and collecting in store is quick and easy.”
10AM - 4PM
50
Health Food Stores
“I found this health shop today and was amazed at the extensive choice and variety of products on sale considering it's probably one of the smallest units in the Bullring Indoor market. The owner is super helpful and clearly really knows and cares about the products she sells. There were some items that I haven't found in any other of the larger shops which makes for a refreshing change. Whilst you obviously won't find certain items that the bigger health shops might sell, there's certainly still plenty of choice at a reasonable price to make it a worthwhile venture to find this little gem of a shop.”
“Lovely store ,It's always clean and well stocked .All the staff are helpful and friendly I Was served by Sue on the last couple of visits and I received excellent customer service with a smile ?”