January 2025 by Michael Hannant
Visted toby carvery streetly sutton coldfield absolutely shocking had to go to the bar and order own drinks no table service at all didn't even come round to clear thr plates or offer deserts shocking. Made a complaint then get an email stating i was being verbally abusive and agressive and told not to return again but videos dont lie so a trip to your head office is now due the manager stacey is an absolute liar fact.
December 2024 by suzanne randall
I took my family to Toby carvery , Preston new road, Blackpool for a meal to cheer us up after some disturbing health news on 26th October .
The manager (if he was) was very unprofessional, rude and seemed to think he was funny!!
The waitress had to be prompted for our glasses , and once getting home and checking the bill the same man had charged us for 2 pints instead of the one we had !!
I have complained on the Toby website and been fobbed off on more occasions than needed, told someone would be in touch , nothing happened
This week on Monday I received a reply saying the area manager would be in touch in 2 working days, making it wednesday, still surprise surprise, no communication has been received!!!
We live walking distance from the Toby and thought we would pop in that day instead of driving out elsewhere, seemed perfect for family get togethers, meeting with friends, but the treatment we have received, and the way our complaint has been continuously fobbed off is an out and out disgrace.
Parking: Parking is good but coming out straight into a main road can be frustrating
April 2024 by John Mannian
Had the best time here for our roadshow ?
April 2024 by Sean Burgess
Spent the day here for a level 4 Hospitality Manager apprenticeship cohort.Really nice and friendly hosts at the desk
March 2024 by Katrina Howard
We were greeted by a lady who would have looked more at home at the local bingo hall a smile never crossed her face.... the tables were full of half eaten meals no-one had cleared them. I had to ask for them to be cleared. The carvery was cold no-one had cleaned around the carvery area so cauliflower carrot ? and peas were all-over...What a shame. This was at the bowsaw dronfield...
February 2024 by Sarah Garland
My aunt sent a letter of complaint about the food on Christmas day in the Robin's Nest (edinburgh) as she got nowhere with the manager, they haven't even had the decency to reply appalling for such a big company.
January 2024 by neal cotton
Always happy with the Binley Toby , and since the refurb its even better , the waitresses and manageress are always pleasant and helpful , and the food is always fresh
December 2023 by Sam Cutting
Great place to meet other employees ?
October 2023 by Andrew Cromarty
MAB shares; it's no wonder why their shares are worth only half that of pre pandemic valuesHarvester is going down hill quickly and following their sister companies like Toby, Stonemill, Sizzling and VintageOne of the key points for a Harvester breakfast over other dine in locations was the option for a buffet style continental breakfast (which was stopped during COVID to never return with things like free toast and free juice) and the other was the willingness for any meal customisation was always accepting, this is now not the case and you can either have the meal as it comes or nothing at all.And yet after a recent menu change, I find myself sat here with my family while they eat and I have nothing because changes to the menu are no longer allowed, possibly because the chefs are either robots, unable to change their programmings or more likely, shareholders don't like their customers and will likely fall by the wayside in the near future with overpriced juice and an inability to cater for the customer, so if you see a menu item but 50% you wouldn't actively choose eat, your either paying for it and wasting food or like myself, refusing to eat while staring at the competition across the road waiting for your children to finish eating (if it wasn't for the children I would have walked out the door, but as any parent knows, attempting to move hangry kids after entering a restaurant is not something you do lightly)Maybe the company may survive the change, but I would think their core returning customers will slowly fade away for other alternatives (definitely not Toby carvery as the food is always terrible and prepared by unskilled chefs, and Stonemill ??? that chain must be on the verge of bankruptcy) all similar I guess how ToysRus faded into administration because they too also kept driving prices while forgetting what made them popular in the first place (like meal customisation, free juice, free toast and free cereal.)If you want any of those things, juice is now £2 a glass, toast £1.50 for two slices and cereal £2.50 a bowl, and when you have children who as children are, picky, then these made the difference over choosing harvester to their rivals, a family oriented USP they have now lost as it costs cash strapped families 25-35% more for a breakfast for the hidden extras will only serve to push families away when they realise these facts also.Sad to say, after 15+ years of repeat business, I won't be returning in the future and unlikely to visit any of the Mitchell's brandsRated;Food as zero* due to not eatingService as 1* as no customized meal choices can be made
August 2023 by Lynn Cox
Went for a carvery at Trent port Gainsborough The food was disgusting and while we were there there was someone behind the bar with a snake when asked about it they told us that the people who live in the flat above had quite a lot of snakes is this normal practise is it legal for this to be happening
July 2023 by Stephen Halpin
Always welcoming
June 2023 by Bogdan Bumbac
Worked here as a head chef for Premium Country Pubs and at the end of employment i have been charged £1100 for ?stock losses? by my RBM who said that i still have holidays to be paid out and that wont be a problem, well it has been because it put me in an difficult financial situation.Cheers MAB
June 2023 by mike bond
Always awesome at head office
June 2023 by Sean O Donovan
The katsu curry is awesome
February 2023 by reviewer1981
Ok, just been for a carvery at the Toby at Shawbirch Telford. Asked for some of the skin off the turkey, and was refused because of Health and Safety rules saying that turkey skin is a choking hazard!! JUST WHAT BALLOON HEAD DID THE RISK ASSEMENT FOR THAT!
