August 2025 by david leopold
3 of our 4 main meals were vold and sent back
Tables sat after us were served before us
Took 15mins before waitress arrived after being seated
August 2025 by Becky Jackson
Yummy pancakes but not enough syrup
August 2025 by Harry Jackson
Very quick service and good food
August 2025 by Neil Stewart
Service was terrible. Lots of staff and not many customers. Breakfast menus given to us instead of full menu. Food order app wasn't working and we had to ask for a waitress to take order. Took 15 mins to come to us. Dirty plates weren't tidied away for nearly 30 mins. All staff looked miserable. Will never eat here again
August 2025 by James Murphy
Poor restaurant, if I could rate it 0 I would, the qr code to order on the website didn?t work, we then asked to be served by a waiter and waited 15 minutes and still no service, even people who has just sat down were being served, poor customer service!
August 2025 by David Prince
Friendly staff and great service, as always.
August 2025 by Ofi Ahmed
food was lovely and good service
August 2025 by Vanessa Castaillet-Stone
Giraffe is my haven in Birmingham airport - The welcome is warm, discreet and generous (they always give you the best table they can - often a booth, even for a single traveller). The food is great, but it?s the people and the space that make it such a reliable pleasure.
(I have been here 10 times in the last 12 months - my trips to B?ham all for the most desperately sad reasons. Giraffe has genuinely made a significant difference).
Thank you to the team ???
August 2025 by Olivia
Speedy and friendly servers. Thank you! Grateful for the vegan options, wish they were more customisable
August 2025 by David Pearson
Nice place to eat for an airport
August 2025 by Nick Miles
Love this place. Been twice in 24 hours (but that's another story!).
Quieter than the pub next door but food is very good, service is friendly and courteous.
Prices are typical for airport departures.
But Giraffe is not your typical airport foodery. Thank goodness!
August 2025 by Samantha Bell
Food was quick to come out but drinks did take a little longer. Food was tasty and service was great. Would recommend.
August 2025 by George Howes
Ordered while waiting for our flight knowing we had enough time to order and eat as sign said 11 minutes average for wait time for food. Took longer than that just to get our drinks (cocktails to be fair) but waited over 20 minutes for the food and had to leave or we would have been too late for the flight. For somewhere to brag of their fast service they?re clearly lying.
July 2025 by Sahdev Patel
Food came in about 5 minutes. Very pleased
July 2025 by Jon Cottrell
Very well looked after. Quick food and good food. Thank you!
