March 2024 by Jay Sasdev
Great service from Arina! Sorted my glasses out before my holiday quickly. Would recommend
March 2024 by satwinder kumar
Very kind and perfect optician
March 2024 by Vincent N
Excellent service provided by Eye Express! Very professional, especially the gentleman at the front desk
March 2024 by mark heath
Outstanding, first time here for me but it definitely won?t be the last, the staff are superb everything ran on time, thanks all.
March 2024 by Aman Hussain 13
Arjun and k had good customer service however tat and Aruba gave the correct designer cases
February 2024 by Malik Ali
Absolutely the best service i could have received from this one stop perry barr branch, serviced by a true gentleman and glasses expert Kay, he knew a-z everything about frames, lenses, how they will best fit and whats most user friendly, he sure knows what he is talking about, a true professional.I can see the good level of service being followed from the very generous and courteous owner too, extremely humble team happy to service customers and create a polished experience in this branch, extremely happy with everything, lovely to keep coming back here, anyone else who comes to this branch will also experience the same hospitality by Kay, and rest assured it will be a branch you will find like no other. Returning again and again and always being taken care of. What more can i say?Visit this branch and experience what a true opticians is supposed to be like!Thank you Kay and Gurd!
February 2024 by Craig Gibbard
So I took my step dad to have a eye test and was willing to purchase a pair of glasses which he really liked but was put off by the Asian lady constantly saying ?Gora?which means white honkey repeatedly. When I asked my step dad to leave he was very upset to learn that his usual Friday outing was ruined by these ladies. We come from Aston where in the years of living here we are all treated equally but some Asians think they are better than the everyday folk.I posted on social media about our experience and it seems we ain?t the only ones experiencing this racism.Totally avoid at all cost.Horrible staff.#RacistStaff
November 2023 by Aeisha Brown
My mom and I went into the store today, and was served by K. He was so friendly and polite and really helped us in deciding what glasses to take. Overall, it was a really great experience and conversation. We have been customers of eye express for many years now, and this experience has really topped them all. You guys are lucky to have a great employee such as K on your team.Many thanks.
November 2023 by muhsin mehmood
Took my mum in for her eye test today. Great service all round. Optician Mr gurd was extremely patient with my elderly mum and took the time to answer all her questions K and Tat on front desk also really helpful would defo recommend.
September 2023 by Rizwan Rafi
Fantastic service from start to finish! Went to get my eyes tested because I was getting headaches; I had thorough examination, clear explanation and the whole team provided a really good service. Would definitely recommend
August 2023 by Alison Taylor
Went for eyetest and new glasses. Was a first class experience and got great help in choosing glasses. Thank you
July 2023 by Lorna Witter
Fantastic service! Received great advice and the attention to detail for my daily optical needs were always paramount. I was taken care of by the team as a whole with K being super helpful with my fittingand frame choice.
July 2023 by Jamila K
Stopped by for some help as l stupidly sat on my glasses damaging them! Arina was very helpful and sorted it out on a complimentary basis snd thankfully my glasses are still wearable. So grateful for her helpfulness and professionalism. Would definitely recommend!
July 2023 by Sophie Shipstone
Booked an appointment for myself and my son for an eye test and had the glasses the same day! Fantastic service really understanding of disability and gender. Wish more places were so accommodating. K was really friendly and helpful. Thanks!
July 2023 by D LLoyd
Came here few weeks ago for a diabetic eye screening. Wasn?t impressed.Receptionist asked me to sit and the man will call me in, in a few minutes. While waiting I could see lots of others waiting. One lady got up to say she had been waiting a long time for a diabetic eye test and her son was getting very unsettled. .. it was all very crowded and looked like staff wasn?t sure who was next.I waited half hour then decided to leave and re book else where.Not had this sort of wait before for a diabetic eye test. Especially when you have to have the drops put in the eyes and wait 15/20 mins.I wouldn?t go there for any eye test or glasses.