March 2024 by Oscar
Went to change my dollars to pounds today Poonam Singh and shak were extremely professional and patient with counting my 1 dollar bills by hand! Would definitely recommend
March 2024 by Daniel Esmaeili
It was really nice was served by Poonam Singh she was very nice and checked everything for me and in a whole a great experience, I recommend from my experience.
March 2024 by Bernie Given
Poonam Singh is a professional and a welcoming person.
March 2024 by Jeff Bagnall
Went to eurochange union street yesterday morning with American express travellers cheques and was served by Poonam Singh service was first rate even though it took a while to do, excellent service thanks.
March 2024 by Healthy Mike
I went into the Birmingham branch and Poonam Singh gave me the the best service ever. When she explained everything all was straight forward and simple ?!! This is the second time I've visited the branch
March 2024 by Mansur Naimov
Very good and polite service. Probably the best rate.
March 2024 by Aaron Travels
Terrible
March 2024 by Tim Savill
Outdated identity checks caused me real problems. The fact that you can finger print and face recognition your ID - and even show the bank transaction (for just £200!) was not enough. I had to return with physical evidence. This is not sustainable these days when people use phones rather than cards.
January 2024 by David Barnwell (Barney)
Slow service. Waited ages for a simple click and collect order. One one person serving.
November 2023 by simranjot kaur
I visited this branch last week and service offered by them was awesome. Specially Saleem helped me a-lot and he is so kind and helpful person.
October 2023 by Master Ostrich
I visited yesterday and was welcomed by Saleem and Poonam Singh who were absolutely incredible and were very nice with a smiles all around.
October 2023 by Arfan Rasul
Very good customer service and very professional.. Thank you very much ?
September 2023 by A A
These 5 star reviews are fake accounts
September 2023 by Aimee Cole
Visited the union street branch today. Poonam Singh was very helpful and efficient! Thank you!
August 2023 by Chris W.
Terrible rates. You loose way over 10% on your money.
