July 2023 by Matt Knowles
Had brilliant and friendly service from Nicky who has helped source a watch for my 21st
July 2023 by Nad sha
Myae was absolutely brilliant in accommodating my request. Really took her time in helping me choose my jewellery. She made the process hassle free and relaxing. Can't thank her enough, will definitely come back because of her.
July 2023 by Karl Craven
Came to Birmingham with the view of purchasing an engagement ring. We came to Ernest Jones first and had a good browse with the support of the staff there, we then then made our way to the Jewellery Quarter. After a full day of browsing, we made our way back to Ernest Jones and made a very special purchase. I'd like to thank Jas for spending the time with us and for helping me make a decision on the right ring! Big shout out to Jas!!
June 2023 by Ismail Mughal
I was thoroughly impressed with the level of professionalism from staff as well as being a picky person, the knowledgable sales clerk Jas was of the utmost help. Will probably visit again.
June 2023 by Devon Geary
Spent some time looking at rings. Myae was so helpful and suggested styles she thought I would like. Great selection and wonderful experience. :)
May 2023 by Mohommed Hassan
Really had a good experiance the other day in ernest jones. Was looking for a nice hugo boss watch and the lovely sales assistant Jas got what i was looking for, excellent service also. Will be coming again for another purchase .
May 2023 by Simon Gotliffe
Fantastic service, zoey was friendly and helpful, and helped us choose a silver chain for our upcoming wedding.Gray store and knowledgeable staff, 5/5!
April 2023 by Callum Wooding
Service shown by Jim was one of the highest quality I?ve seen in a while, no question left unanswered and a smooth process start to finish. Will definitely be making the journey back to Birmingham when I need something else!
April 2023 by Declan Bridgewater
Myae was outstanding and helped me with the choosing of my watch band
April 2023 by Charlene Brown
My fiancé and I would love to extend our heartfelt gratitude to Mae for helping us choose the perfect rings for our special day. Thank you for going out of your way and assuring us that nothing was too much trouble! Your customer service was impeccable.
April 2023 by Salim Hussain
A real pleasure in buying rings from here with a 5* customer service. Greatly helped me out, was very patient despite me chopping and changing my thoughts and wants. Called up many times the designers to help design rings. Very patient, polite, generous and helpful. Constantly sought out ways to get the best possible from what I purchased. And can't rate highly enough. Shop and purchase in full confidence
April 2023 by Charl Kelly
After coming into the store yesterday after being disheartened with a ring I purchased from another store, I was greeted by George, who was not only kind and professional, but was extremely helpful and supportive in me finding the right wedding ring! After talking with George, he was able to select a numerous amount of beautiful rings that sat perfectly with my engagement ring! Later that afternoon I purchased my wedding ring from one he suggested! Couldn?t be happier with the service the kindness and how professional the team were! Thankyou again! If your looking for your perfect ring this is the place to go!
April 2023 by Harrison Wisedale
Absolutely amazing service today , especially to the lovely lady Claire helped me the whole time with what watch to choose and throughly explained all the finance plans made my experience very pleasant.
April 2023 by Aamina Bibi
I came into the shop and nidey wasreally helpful she helped me to pick a ring and I walked out with a ring that I loved and I came into store just to have a look but because of how nice and helpful she was I walked out with a ring
April 2023 by Sophie Smith
Excellent customer service from Jim. Really looked after us and listened to everything we wanted. Would highly recommend
