June 2023 by Livy Kimbell
A MASSIVE thank you to Kelly who helped out my fiancé yesterday with his wedding shoes that we?d previously ordered from Dune at Cheshire Oaks.They had arrived via post last week and he couldn?t figure out why they weren?t the same fit as had been in the store. Turns out that they were the slim fit ones, and I can tell you that he definitely does not have slim feet.Kelly not only helped him with this year?s model of shoes that fit in perfectly. She also gave us a shoe bag when he mentioned that they were for his wedding, so that the photographer could take some photos.He?s now so much more excited for the wedding knowing that he won?t have sore feet.Big thank you Kelly, he was so happy when he got home. You are the queen of good customer service!
January 2023 by Neil Campbell
Seemed to be coping with the post Xmas sales well. Lots of nice shoes, just none of the sale stock in my size. Staff very helpful
January 2023 by Virginia Lee
Great store with helpful staff
March 2022 by Sam Khan
I was sold a dirty used pair of shoes from bullring store, I was putting my trainers an socks on when the lady packed it up an had it waiting on till for me to pay, I only realised when I got home they deserve 0 star rating so disgusting
March 2022 by katherine doherty
Staff are painfully slow! Bullring Birmingham
November 2021 by ARSHAM P3M
Today is second time I've visited bullring branch and we got new pairs of boots for my friend. Sana was really kind and helpful to choose shoes. She gave us all the details about the boots that was really helpful.Thank you
September 2020 by margaret sylvester
I love Dune sandals and shoes however , I have difficulties walking and not able to walk in high sandals. But not enough low heel or flat 3CM sandals and shoes .Especially elegant ones I'm in my late fifties but I still want to look glamorous. All the nice sandals I have is from Dune. I want to walk in the store and put my hand in my handbag straight away and not leave empty hand.??
September 2020 by Zee Kainth
I normally do my shopping from SelfridgesBirmingham. As I was walking by this shop which is next to selfridges 1st floor entrance, Visited and bought a pair of shoes from this shop. It was nice looking shoes but lately when I try them at my normal day, I experienced this pair of shoes are not comfortable at all. It damaged my nail only after wearing it once for couple of hours. I try to return or exchange them but staff refused by saying manager said we can?t return or exchange it. ??
September 2020 by george davies
I called in yesterday to collect an order for a friend, the store is very well laid out and nicely presented. The staff were helpful and dealt with our enquiry very quickly, they were both polite throughout
August 2020 by Peter Kang
Excellent. I came to exchange some shoes but they didn't have my size. So they refunded me as had actually bought my shoes from Manchester. So I got the refund, ordered my new shoes for delivery to my house and on top of that they gave me 10% off for the inconvenience of coming into store. Absolutely fantastic service... Really happy.
October 2019 by Muhammad Naeem
Very friendly customer service team. Helpful in answering all my questions and even email you a copy of the receipt. Good selection of handbags if your looking for a gift to give someone.
September 2019 by Clair Rogoff
Great customer service, and no pressure to buy. Shoes seemed great quality and very sparkly will be back!
September 2019 by Itsurboy Malik
Good for ladies hand bags
August 2019 by Diane Nelson
Good selection of shoes.
August 2019 by mainak biswas
Elegant collection for leather products
