March 2024 by Sukhjot Brainch
Great experience and patience. Not forceful and very accomodating. Highly recommend tariq.
March 2024 by Amanda Johnson
We entered the store to be greeted by a very friendly lady called Jay. We explained we needed a new bed but had no idea what ! Very quickly Jay knew what we needed and guided us through the different mattresses after using the sleep match machine. Jay is a lovely lady and we had total confidence in her. She offered us drinks and spent time with us explaining the differences between the mattresses. At no point did we feel pressurised into making a decision. She gave us time on our own to really test the different ones out.Jay made our experience completely stress free and enjoyable. I would recommend everyone to buy a bed from her.She is a true ? diamond ? and an absolute credit to the company. I only wish shopping was always so easy!
February 2024 by Umm Humaid
Fantastic Customer Service. I think the Bed expert's name is David. He knew exactly what to show us and made us feel at ease and provided us with free drinks too.Highly recommended.
February 2024 by Shaylaaa K
I was served by David he was a lovely friendly guy who tried his best to find me the right mattress an even used the Instore measuring bed to find the right product for me. Positive experience in dreams, thanks David
February 2024 by Anita Padhiar
Very professional, knowledgeable & helpful service provided by Sharon. Excellent customer service provided.
February 2024 by vu ngu
I came to dreams store perry barr yesterday looking for a new bed for myself. The store assistant Sharan was so friendly, polite, helpful, give me good advice, tips and all detail information that i need to know to find the perfect bed suitable for myself. i would recommend it to my family and friends
February 2024 by James Wren
Jay was great today. Found the perfect matress for us. Explained everything clearly and was very helpful. Took out the extra insurance on her expert advice. Asset to Dreams staff
January 2024 by Reena Rattu
Tariq's remarkable assistance during my visit to Dreams left a lasting impression. His wealth of knowledge guided me through various options, ultimately helping me choose a quality mattress with additional features. What truly stood out was his willingness to enhance the deal with some valuable extras, making the purchase an absolute delight. I'm incredibly grateful for Tariq's expertise and exceptional customer service in helping me select my mattress!
January 2024 by ann kelly
The service was very good and the assistant, Jay, was very friendly and professional. She let me try out a couple of mattresses and took my personal bed preferences, which exactly matched the mattress of choice.
January 2024 by Margaret
Amazing beds! The workers are so polite and patient?mattress hunting was fun with Dreams
January 2024 by Jacqueline Gordon
I could not fault the customer service supplied by Tariq, he made the whole process from start to finish so easy. I would definitely recommend this branch to my friends and family.
December 2023 by Alia Begum
I have purchased the Octavia Ottoman storage bed In Navy with matching bedside drawers and the Hyde Ruby VF mattress from Dreams a few days ago, awaiting on delivery which should arrive on the weekend. I must say the service I received was absolutely amazing. The staff were so welcoming where I was offered a lovely hot chocolate and biscuits. I was served by Jay and Phil and they were gems. Their customer service, their mannerisms were on point. I came in with my 5 year old daughter who eyed up the rainbow bed,so we will be purchasing that soon too. I bought my previous bed 16 years ago from dreams and it was still in a sleek condition. Beds from dreams are just something else,made to perfection. Keep up the good work Dreams and always appreciate and value the staff (s) you have,they are and can be a true asset to the company. ???Xx.Will be uploading photos once the bed has been delivered.
December 2023 by John Blackhurst
Good service very helpful and got a better idea than what I went for
November 2023 by Jayne Swain
David was so pleasant and very helpful
November 2023 by firas lawand
Good products, reasonable prices and friendly staff with knowledge to match