March 2024 by Eloise Sinclair
Found food particles in my hot chocolate wanted to puke never going
March 2024 by Prasoon Khare
We liked hot cheese sandwiches and latte plus the hot chocolate.Remember if you want to use their toilet, get the bill receipts which have alphanumeric code to unlock the toilet door. They don't want to use their toilet unless you are buying anything for the cafe.No dedicated parking and would recommend using parking paid options behind Sainsbury's and Iceland.
March 2024 by Natalie M
A large store, which can be quite busy. I was disappointed, given the size, that they didn't have more of the vegetarian foods. However the staff are knowledgeable and efficient (the young man who usually serves is entertaining), drinks are perfectly blended and it's a nice place to spend time.Vegetarian options: Not a lot in terms of sandwiches, but they do have some items such as vegi ham & cheese, also croissants & cakes.Parking: Very busy high street. You will likely need to park in one of the towns car parks and walk over.Kid-friendliness: Large store with room for push chairs. They sell kids drinks and snacks and have high chairs.Wheelchair accessibility: Large store with room to turn and a choice of table heights. However it is counter service which may not suit all.
February 2024 by Time Traveler
Employees are really rude. Also they are not kid-
February 2024 by Christopher Coleman
Standard Costa fare made special by the friendliness of the staff.
February 2024 by KHURRAM NASEER AHMAD BEGUM
Bad behaviour in 101 high street with delivery
December 2023 by Jeannette Rodgers
I'm not one for writing coffee shop reviews but felt compelled to after our experience at the Harborne branch of Costa! My 9 year old daughter and I just so happened to be in the area late on a Wednesday evening and popped in for a quick drink and a treat. The service was impeccable - even though the staff had cleared down the panini toaster to prepare for closing, they turned it on again so my daughter could eat a fresh, hot panini. She also accidentally spilled a drink over the table and felt very nervous about it, but the staff made her feel at ease by making it into a big joke to make her feel comfortable. She left saying it was the best coffee shop she'd ever been to and I have to say, with such amazing staff, I agree. Top marks for this branch! ? ?
December 2023 by Francesca
I've always had excellent service here, great staff and good Christmas drinks! Thank you ?
December 2023 by S F
Large branch. Service is well-meaning but muddled. Barista asks me what type of milk I want. I say "Skimmed". She stops to do something else for another customer, then comes back and says "Full-fat?". When my Brie and Cranberry toastie is ready, counter staff shout "Brie and Bacon". I say "No, I didn't order bacon". Both insist it has bacon in it. I check remaining packets in fridge, which clearly say "Veggie", therefore no bacon.
October 2023 by Kathleen 2021
My favourite coffee shop..have been visiting this store for some years..it was a joy to see Hamza back where he belongs ?..he makes my day ..when he is serving.. my drink is ready before I ask for it he knows just how I like it ??..all the staff are lovely Hamza and Andrew 10/10 for service but if they go.. I go! ?...??
August 2023 by Charlotte Shaukat
Always love going in here on a weekly basis! Super friendly staff! Can be a bit busy during peak times around 11-12 but there?s plenty of tables
July 2023 by Rachel Everill
I took my niece in to have a lunch and a get together. She is dairy free and so they served us our drinks in plastic cups so they would know which one was dairy free which was a good system as drinks could get mixed up.Dietary restrictions: They put our drinks in plastic cups so they knew they was dairy free
July 2023 by Paul Santoro-Hall
Good coffee and selection of pastries and cakes at a reasonable price, I used my Costa reusable cup, so I was able to collect 2 coffe beans as opposed to the 1 bean, adding to a free drink. Staff were friendly and efficient in service. The restaurant was comfortable and clean. Definitely somewhere I would re visit when in Harbourn.
July 2023 by Andrea Willinger
There's a couple of really nice staff mainly the tall blind guy always really friendly and polite, today though had terrible service from quite possibly the most miserable person I've encountered (small blond girl, face like a slapped a**) literally didn't speak, half finished my order which she's got wrong and theleft to someone else to rectify - honestly don't work in hospitality if you have no hospitality!
July 2023 by Mia Moon
There's a couple of really nice staff mainly the tall blind guy always really friendly and polite, today though had terrible service from quite possibly the most miserable person I've encountered (small blond girl, face like a slapped a**) literally didn't speak, half finished my order which she's got wrong and theleft to someone else to rectify - honestly don't work in hospitality if you have no hospitality!