March 2024 by Mark Wilson
Excellent staff made to feel welcome in store bought a bag gor my daughters 21st Birthday will definitely buy again ?
January 2024 by Eleri Rees
Amazing service from Rachel. The bag I purchased is amazing quality, very happy with the product and the service I received - Thank you ?
January 2024 by Emma Bramley
Didn't buy anything HOWEVER, I accidentally knocked something over and the sales associate was so friendly. He was very helpful and knew a lot about the products and it didn't feel like I was pressured to buy anything.
October 2023 by KEBRA Allen
superb service and excellent staff
August 2023 by Mehreen Ali
Looked after really well in store today by Locco and Mohammed. Great customer service, advice about products and left feeling happy with my purchases
June 2023 by Emani Dabreo
Asian lady with greyish blue eyes is extremely rude and passive aggressive completely ruined my shopping experience would never recommend visiting this establishment she even rolled her eyes and turned up her nose towards me.
February 2023 by L A
Today I was helped via WhatsApp by Irrum. They helped me track down my dream bag within minutes which was sold out online. My whole experience with this purchase was hands down the best customer service I have ever received, and everyone involved went above and beyond. I cannot recommend Irrum at Coach Birmingham enough for their friendliness and helpfulness. Thank you so so much
February 2023 by Hussaina Noordeen
I found the personnel at the coach store in bullring Birmingham very helpful and kind. Do you accept an online order?
November 2022 by Pornprapa Insuntorn
I was shopping online with Coach thru WhatsApp, it was smooth and sufficient very easy and all items arrived super fast. Associate were amazing always there for anything at my requests as good i was there in store myself! and i am sure it was a team effort to make everything so smoothly, thank you once again xx
November 2022 by Shaherazad Umbreen
Such an immersive experience shopping for my latest handbag in this store. I loved hearing the stories behind each bag and how I could personalise my new treat with ?coach create?. Had a great time. Have a great bag. Met a great team.
November 2022 by Darren W
Love love love this store.... Beautiful products and great team, so friendly and helpful! Can't wait to make my next purchase of classic tan rucksack.
November 2022 by Delphine Latif
The staff were extremely patient, helpful and lovely! Thank you so much x
October 2022 by sharesha ellington
Poor customer service, I was sold an item through misleading promotion. I was not happy with item and when i returned it they refused. The sales rep. Lied about information they passed on and the manager was not supportive. I will not be spending my hard earn money in such a shop.
October 2022 by Nitasha Khan
Really nice stagg would recommend
