January 2024 by Carla Baston
We went last week to buy our wedding bands and out of all the shops we walked into this has been by far the best customer experience. Wendy has been amazing at helping us choose what we needed and took the time to make our day more special.I totally recommend Classic Diamonds !
November 2023 by Amy Watts
We had our engagement and wedding rings from Classic Diamonds and the advice and service there is brilliant. Five years on and I had to have my rings resized and they?ve done another perfect job. Rings looking as good as new. Thank you!Highly recommend ??
August 2023 by Rebecca Herbert
Could not be happier with my engagement ring from Classic Diamonds. They were fantastic at explaining our options and various quality classifications of the stones. They let us try on as many variations as we liked and we ended up deciding on a custom ring with delivery arranged for the end of the week. The whole process from start to finish was very professional, knowledgeable and friendly, we felt in really safe hands with Classic Diamonds and will definitely be back for our wedding bands.
November 2022 by Sandra Green
My husband and I have previously purchased my lovely wedding ring from Classic Diamonds so I did not hesitate when renewing my engagement ring as Wendy is so knowledgeable and patient , giving excellent honest advice without pushing a sale. We were advised to look in other shops which clarified the quality at Classic Diamonds which is where we purchased my engagement ring. Thankyou to Wendy and the team. Would highly recommend this shop in jewellery quarter, and look forward to collecting my ring . One happy lady x x
October 2022 by Glenn Waterhouse
Nikki and John were both very helpful when we visited to choose an engagment ring. No pressure at all from them and plenty of time given to try on different disigns. Been very happy with the ring we chose. Will certainly go back for the wedding rings!
October 2022 by David Mason
Nikki and Wendy really look after you. It's a family run business and by the time you have finished there, they have made you feel like part of the familyNothing is too much trouble and buying a ring is a lovely, gentle and easy experience!!Highly recommended!!David and Sue
October 2022 by Scott Reynolds
I spoke initially with Jon and then was helped in store by Wendy, they helped to make the experience of buying my fiancé?s engagement ring very personal and special.Most importantly my fiancé was delighted with the ring.
October 2022 by Lizzie D
Such a lovely experience buying my engagement ring and returning to buy our wedding rings. They were so friendly and patient and not pushy at all. They reserved my ring and encouraged us to look elsewhere to make sure it was definitely the right one and it was! Different from any rings we saw elsewhere. Helpful advice on both wedding rings and we are both so happy with our rings and the memories of buying them being so special!
October 2022 by Trish Brown
My son and I visited Classic Diamonds in the Birmingham Jewellery Quarter and were impressed from the very start.We met Wendy as she was locking up the jewellers but immediately re-opened to assist us. The knowledge and attentiveness was outstanding, putting us at ease in her family run business. The jewellery on sale was top quality, and sold in a beautiful, classy environment. NOTHING was too much trouble.Wendy and her team were absolutely amazing, professional, friendly and no pushy selling in sight resulting with my son purchasing a sublime solitaire diamond ring for my stunning daughter-in-law to be (she cried her eyes out and said YESSSS!!!).We would both recommend this jewellers for their quality, prices and professionalism without any hesitation - top class jewellers who helped give us a truly special mum and son memory. Thank you to you all (Jack & Trish)
October 2022 by Alice Blanchard
My engagement ring and wedding band were both bought from Classic Diamonds. My husband had a wonderful experience choosing my engagement ring, with fabulous service and patience from Classic Diamonds. The after sales service has been wonderful, and this small family business really do care about their customers.
October 2022 by Lottie R
This lovely shop was where my fiancé bought my engagement ring from, and we?ve been back to buy our wedding rings which speaks for itself. We dealt with Wendy who couldn?t have been more helpful or nicer if she tried. We?re so happy with our wedding rings and their workshop has polished my engagement ring immaculately and it looks brand new again!
October 2021 by Satveer Nijjar
I was so scared when I decided it was time to buy an engagement ring. It was daunting. I am not really into jewellery but didn't want to get it wrong. I needed guidance. On top of that I had had some negative experiences at a couple of jewellers previously when, as a woman, I was going to buy a ring for my girlfriend. Yes it's 2020 but some people still say 'ohhhh, ok, right' in a tone that makes you run. Classic Diamonds however were not those people.I met Nicki first, when I mentioned who I was buying for, she quite rightly didn't bat an eyelid. She helped me and then passed me over to Jon. He had the patience of a Saint. In total I spent nearly 3hrs with him as he helped me understand (my way!) every aspect of the ring. He took time to learn about my girlfriend which in turn helped him suggest designs I hadn't considered. He didn't rush me, if he was fed up of my questions - he didn't show it. He worked within my given budget, no pressure to exceed it. When I explained I couldn't 'visualise' things and I had to physically see them he and Nicki found physical designs I could hold. In the end, I walked out having designed a ring and then waited to pick it up. Within a month it was ready and what a stunning ring it was. Perfect in every way. Jon had listened to everything I said and created the most beautiful ring which my new fiancée loves - and I love.It was all so great, we went back and got my gorgeous solitaire ring from the team too. That day they were able to resize my fiancée's ring while we waited!In due course our wedding bands will be purchased from Classic Diamonds too.It's a shame an engagement ring isn't something you buy regularly as I would love to spend all that time designing it again! I can't believe I am writing this - but it was a fun experience. Painless.If you want jewellery made by a team who really care about not only their products but customers too, alongside taking pride in their work - Classic Diamonds should be your First and last stop.Thank you Jon, Nicki and Wendy!
October 2021 by Jena Mosley
Had a lovely experience on Sunday look long for engagement rings. Wendy was absolutely lovely very knowledgeable and non pushy but gave lots of advice. However we settled on ring from another jewllers who where as equally lovely.
October 2020 by jack robo
Amazing service from start to finish and can?t recommend this company highly enough. The whole process from initially meeting Emma in the shop who gave great and honest advice to taking delivery which was exactly when promised by John was an enjoyable experience and hassle free. Most importantly the end result is an engagement ring that I couldn?t be happier with that wouldn?t of been possible without everyone at Classic Diamonds so a big thank you.Jack
October 2020 by Gavin Brechany
Commissioned a stunning three stone engagement ring here. This is an elegant store, and one of the very best in the Jewellery Quarter. The service is warm and personal, and the expert staff work very hard to realise their customers? vision. Highly recommended.
