March 2024 by Ashley Falconer
Excellent
March 2024 by Steven HOUGHTON
Great for selling old games and game consoles
March 2024 by Aj Zadeel
Wasted my time. Cex online says available and in stock. Went to the store inly to be told its reserved...for someone they know. It still says available on the website. Quite stupid.
February 2024 by Natasha M
Happy customer - was served swiftly. Wanted a kindle was able to have some assistance in choosing the model i required. very pleased with my purchased just what i needed! - Highly recommend this store. :-) Thank you
January 2024 by Jennifer Crook
Staff are knowledgeable, friendly and super helpful every time I've visited.
January 2024 by Jinn
This store keep cancelling my order even though they show it as in stock on the website I ordered for delivery and they cancelled it and today I ordered for click and collect and they told me its unavailable and will try to deliver it Im going to keep this a 1 star review until they actually deliver it
January 2024 by Ivy Law
Lost an item and staff were incredibly patient and helpful
November 2023 by mark cufflin
Needed some dvds for nephew & had them helpful staff in there
May 2023 by Paula Mason
Good cheap games but bit expensive some time
May 2023 by Brian Fowler
Okay bought game controller had to take back would not charge got another one worked very help full
April 2023 by susan mccoy
Had a problem with tablet not charging, and it was sorted, no problem. Staff are very friendly & knowledgeable, & give advice to rectify problems with computing & mobiles.They sell refurbished items too. I give them 5*
April 2023 by Female Foxy the Fox
I love the shop and I can find whatever I want for a higher or lower price to buy.
February 2023 by StreamerTV
EDIT: Response to Cex reply, the dust was so minimal only need a cloth to wipe it, i took it away & i did 1 wipe down then he grade it A I then rejected your A offer. I took in a few perfect conditions apple products, not a single mark/scratch on screens & staff tried there best to grade B so I rejected it & sold them private, you lost out on making £1000+ profit, your loss at the end of the day? Silly how you run Cex now.. Your more about making higher% Profit then being fair thats your weak point to getting beaten out if a rival company competes against you in the future..Lovely 1 star for Cex :D I took in Mac mini perfect condition boxed, they had to grade it a B just because there was dust at the bottom so I said clean it then, that be made A he told me I had to clean it then come back lol this company is a joke! they'll do anything to grade at B
December 2022 by Be Sharpyy
Took my Xbox one S to be tested, they said the controller was faulty even though I when I took it home it worked without any issue, both with and without batteries in it. I then took it back to the store to have it checked again, while I was in the store they said everything with it was fine, only to say that the controller was faulty again after I had left. The manager was playing Minecraft on the computer at the back of the store without explaining what was the issue with the controller. I had 1 email asking how I wanted to proceed, then after multiple replies from myself I have still heard nothing back. I will not be going back into this store.
December 2022 by Mark Garrish
Absolutely shocking customer service. Messaged them through Facebook about an item I was interested in, recieved an immediate automated response saying my query was being handled. I messaged them again asking for an update on the item, the message was recieved and read 2 days ago and still haven't had a response. Tried calling them to no avail, and all servers inside the store were rude and flippant and wouldn't address my original inquiry at all. Horrendous service, rude staff, and terrible customer relations. Will not be using this store again.