Came into cafe Nero to work before my train and the service was 10/10, especially for a Saturday! Staff are super friendly, shoutout to the barista with red hair for her customer service & super good matcha, definitely the best cafe Nero in Birmingham! All of the staff are super friendly and effficient :)
July 2025
Wow bad service from the start here. Popped in to do some work and have an espresso. The espresso was served in a dirty cup. I also asked to use the loo and was met was extremely unhelpful staff member who refused to give me the key saying no multiple times for no reason saying she can not find it and it was sitting on... read full comment
July 2025
Rajvi and Umaira were phenomenal! They served me a latte and a flat white which were both delicious. They were very friendly and brilliant!
