March 2024 by Radoslaw Waga
Please be careful and don't get scammed. I used the hand car wash without paying attention to the timer. The man washing the car next to me told me that my odometer was cheating. I decided to run the program again and record the whole thing while showing the timer. A program that should last 8 minutes actually lasts about 4 minutes. I paid a total of £16 and my car was not fully washed.The answer to contact customer service is ridiculous because I did it before and received a reply that you are sorry and that you are not responsible for it. Visiting this station is a waste of money and talking to customer service is a waste of time.
February 2024 by Jo Kim
Just returned home from this garage, very upset! I stayed in the car as I usually do at this garage, and my partner went to the pump, he was waved in by the older asian man with a beard and told he had to pay first, he said he can only let people that he knows and family fill before paying, (we have never had this issue before!) meanwhile the car next to us was allowed to put fuel in the car without paying first, he had someone in the car with him also, my partner spoke to the other man in the car next to us and he also thought this was strange, I am a white woman and my partner is black, the man in the other car was not, we felt racially discriminated against, I will not be using this place again!! Never had a problem with other staff.
February 2024 by Fire Flex
Just been from this BP Garage, if you are a black person don't spend your money there go somewhere else ....Racis.....if you know you know
December 2023 by Paul Welch
Clean and tidy and good choice of snacks and refreshments available..
April 2023 by Shantelle Glen
Poor customer service andbad temper and always chuck myself on side
October 2022 by Jasmin Ali
Fuel is expensive . Some of the staff members are rude & not very helpful im not saying all are rude but i have had bad experiences with some of them . They just ignore or answer back in a rude manner
August 2022 by Arshad Mohammed
This petrol station is conveniently located on washwood heath road. It has a car wash, and air and water stations. There is an onsite shop for small item shopping and it is a parcel pickup and return point. The staff are friendly but not my regular fill up place as better petrol prices are on offer nearby.
August 2022 by faith elson
Extortionate prices and dirt cheap service. The night staff are rude on every occasion I have been.
August 2022 by Zaynab Bi
Quick service I always use to collect online parcels
February 2022 by Kim Pulfer
Disgusting place to go !!! Staff are rude !! Makes you wait 10 minutes before allowing me to fill up. Asks me how I want to pay I say card machine and he showed it me and told me to get cash as he isn't taking card !! Told me I am unable to make a complaint. I will never go to a BP GARAGE AGAIN IN MY LIFE.
December 2021 by Amir Khan
Absolute thieves. I ordered late night via uber. I ordered 7 items with total charges of £4 including delivery & service charge. They sent only 2 crisps packs for over £3 & charged me £4 fees. How more blatant of thieves can you get!" They had all these items listed as available in their shop. They should have cancelled my order & refunded me. Instead I'm having to pay more fess to purchase the missing items from another shop. If I was able to get there i would go and slap the guy working there for taking the p*ss.
October 2021 by Uzair Akhtar
Came here at 22:15 during a very quiet time and I approached the window before I paid and the old man with the white beard and glasses was so rude when I said I don?t know how a full tank wouldBe exactly and I even said I?d leave my card. I, myself used to work in a fuel station and was very polite to the staff but he needs to monitored. The young woman wearing a hijab working along side him looked embarrassed and kept quiet as she knew her colleague was wrong.
September 2021 by nikkiy lacey
Just bought petrol and sweets overcharged 50p no receipt won?t use again.
September 2021 by Stephen Willis
Very very grumpy rude staff. Don't know how to do refunds. Won't be coming back
September 2020 by Kiran Hussain
The two gentlemen who served me were very rude. There was a tall gentleman and the second was medium height trainee (perhaps) . I fell and hurt myself inside the shop due to petrol/diesel spillage. My knee was bleeding. Both of them just stared at me. There was no ?are you okay?? Or ?do you need some help??. I asked them why hadn?t the floor been cleaned? Instead of answering, the medium build started to laugh. I couldn?t believe what I was seeing. Has humanity left? Instead of apologising or even asking after well-being, one started to laugh and the other just continued staring. This is the worst petrol station I have ever had the misfortune to go to. I will never go here again.
