July 2023 by User2080 G
I?ve been buying fuel here for 17yrs, the service has deteriorated in the last 2 years. The staff has increasingly become racist and unfriendly, black people have to pay before fuelling and Asians fuel first and pay after. Today I wanted to fill up my tank, half way the pump was stopped, when I asked why, the old lady failed to explain why the pump suddenly stopped, I believe they discriminated against me, very stupid and dangerous behaviour, they lost the money as I could have paid more. I have witnessed racial discrimination at this station towards black peoples. Avoid this Petrol station. The staff are very unfriendly. This station needs a new management. When one person from a particular race commit a crime it does mean that the entire race has committed the crime. You must educate yourself, BP is a global company and does not belong to a small group of individuals and does not tolerate any kind of discrimination. I will make an official complaint.
January 2023 by michael stevens
Vaccume not working
December 2022 by Peter Juhas
Can't redeem the points so what's the point? Customer service shocking and air pump not working
October 2022 by ionut buzea
The employee there cleans their car and got no rush in them when they see other people waiting to clean their cars as well, took me half an hour to wait and he still wasn't done when I gave up and left. I understand that this is one of the perks for them to clean their own cars for free, but a bit more empathy for the actual paying customers would not hurt and would go a long way.
October 2022 by jayne parker
They are very rude and will not help you at all
April 2022 by M M
Had an issue with tyre inflation machine didn't seem to work tapped it a few times but no noise so went in to shop to ask if it was working. Was told the card part wasn't working so went on my way.Just noticed one account I've been charged 4 time's so called up explained what happened and was told the machine was working . If I took in a statement they'd refund me ... Great stuff ... but I don't have statements to the chap I have it on my phone but he wanted a statement .Went round in circles fr a while decided to give up as he wasn't getting what I was saying .Won't be going here again .
April 2022 by gat 945
The car wash Blow Dry function is as effective as using a poundstore pocket fan ?Not worth ANY additional cost above the basic wash ???
November 2021 by Kay Mould
Generally convenient but money is always added after you've put the pump down.
September 2021 by Maddandy123
Generally okay for a fuel stop. The car washes, vaccum and jet wash usually have a queue at peak times but are very convenient. The shop is well stocked. However the conditions of the outside of the buoding, including the tarmac is poor. The drains are all blocked so the cashpoint becomes a waterfall during the rain so that's going to push customers away if the machine and money are soaking wet, I had that experience unfortunately.
September 2021 by J B
The worst customer service I've experienced in a long time. Rude doesn't even begin to describe it. Jetwash area was filthy too. I'll not use this petrol station again. I'd give no stars if I could.
September 2020 by Chris Lawton
Filled my bike from the Ultimate Unleaded nozzle, confirmed by receipt and CCTV. A few hours later the bike spluttered to a stop. I was told that the tank was full of Diesel. Was told I had to contact Rontec head office, received no reply, had to take them to court. The judgement has been found in my favor. Could the most expensive fuel have been diluted with the cheapest?
January 2020 by Alex rapley
Hi, if your open 24 hours do you sell alcohol and tobacco 24 hours too as I went to a shell and they do, thanks.
January 2020 by Terry Evans
Terrible petrol station, none of the advertised facilities are ever working, staff couldn't care less.
January 2020 by Andy Smith
Fuel n that.
January 2019 by Andrew Comfort
The automatic car wash here is dreadful. Used it twice now and both times there was no soap. Did get a refund but it's annoying as the car is still dirty!!
