July 2025 by Hassan Shah
Amazing service on No7 counter. Aqsa was great help to us. Great stuff!
July 2025 by Ahmed Gadelrab
Very disappointed with the pharmacy at Boots Longbridge Town Centre. The staff, particularly the lady at the counter, is consistently unhelpful and dismissive. Products often show as ?in stock? online, but once you arrive, they?re nowhere to be found. On top of that, they?re unable to dispense NHS prescription medications, which completely defeats the purpose of having a pharmacy. Sadly, it?s become more of a wasted trip than a reliable service. Would not recommend
June 2025 by Emelia Ebanks
Disrespectful girl as staff. Stop giving these full of attitude young girls a job. Asked if there were any paper bags as the only ones hidden were the reusable ones, she just brushed past without looking at me whilst talking while saying ? No there is none? in the must condescending way ever. Disgusting. Get whoever she is out
March 2025 by Karen Caddick
Massive thank you to Matt on the medicines counter who helped me out in my hour of need today. I couldn?t get the photo printer to work and he went above and beyond to help me. THANK YOU MATT! You?ve got a star employee there Boots!
January 2025 by Scott E (Johnnny Gash)
Does not accept NHS prescriptions, meaning this is just a perfume and makeup shop. Useless for people needing medicines. Please make this very obvious.
January 2025 by Tammy Hughes
Went for a no 7 consultation today at Longbridge branch as wanted to buy some new make up which included a foundation.
The lady Donna who did my consultation was very friendly, and very knowledgeable which you would expect and attentive.
The advice and tips that was given to me was very helpful
I would recommend this service and the makeover I had made me feel confident and refreshed it was a transformation for someone who wears make up rarely.
They had a great offer with the no 7 products 3 for 2 and additional discount the good thing was you are not pressured in to purchasing anything.
I spent over a hour and this service is free a big thank you again especially to Donna.
This service is easy to book online so check it out ladies.
January 2025 by fahmida rupali
Very good my favourite beauty s
January 2025 by Marie Freeman
Went to boots boxing day
Was choosing some make up and was told about the no7 offer £5 off
Went to the till self checkout tills to be meet by a rude unhelpful assistant named hazel !
Her manner unprofessional and her face looked like she didn't want to be there or help like the customer was an inconvenience!
My voucher didn't work and when I asked for her assistance as to why the voucher was not working
She pointed at my stuff and said that's why you can't use it on that !
I asked her what she was referring too as she just pointed at my shopping and walked off
I called her back and asked her what she was referring too with that her comment that's why ?
She pointed at a gift set and said you can't use the voucher towards that !
I replied I have no7 make up the lady on the make up said I could use it on that as it's full price
She just looked at me and walked off then came back and said I don't know she said it should be able to be used I've asked for my supervisor to come over
Who came and read the voucher and agreed it should have come off !
Moral of my review is it's boxing day first thing in the morning smile or get a different job where you don't have to deal with customers no one likes as moody hard face abrupt person !
January 2025 by Liz Doodis (Johnnny Gash)
Does not accept NHS prescriptions, meaning this is just a perfume and makeup shop. Useless for people needing medicines. Please make this very obvious.
October 2024 by Deborah Johnson
I am reviewing the Pharmacy at Boots longbridge. I went to change a prescription at the pharmacy only to be told they don't accept NHS prescriptions, only private. I was surprised as I have never been to a pharmacy that has this policy, I voiced that I thought this was discrimatory against those who do not have private health care and the person serving shrugged! Another person then had to step in and explain it was because they do not have an NHS licence. It would be helpful to have this on the website, in the store and on the window to save customers from waiting and being turned away. I am so disappointed in Boots.
September 2024 by Natalie
Popped to boots to return an item and purchase a few others. Had to wait a while for someone to do my return as they only had the self check out open. After waiting a while I asked to complete my return at the pharmacy. I was served by a lady called Laura who was very inpatient and rude. Laura interrupted me when asking a question and was very sarcastic with her response, which I found unprofessional. The experience has put me off returning to boots Longbridge again.
September 2024 by Jen Cannon
Fragrance area is a joke. A small till backs on to the samples so you're in the way of the staff just by virtue of the fact you're shopping - who designed this place? The sample bottles weren't anywhere near the actual product itself so if you like what you sampled.. well that's where the shopping experience ends. Boots have managed to take all pleasure out of fragrance shopping. Some bottles were completely empty so you're spraying away in vain hope. The vesarce samples were locked to the shelves!! The self serves are soulless. There are stainless bathroom pedal bins beside the tills for discarded receipts. This Boots is just peak grimness and unprofessionalism in terms of shopping experience. Sad decline of one of the high street greats. Depressing.
July 2024 by Peter Deacon
Always a busy store and can sometimes take a while to queue to pay. It's disappointing the pharmacy didn't last very long in store but there is plenty of competition in the area so I can understand why the wouldn't keep.
Great for a local boots, but not quite the range as you sometimes need compared to the larger stores.
July 2024 by Honour the Fire
Are Boots going to stop selling listerine mouthwash as its now been proven to accelerate cancer!
July 2024 by Jackie Mcconnell
Just visited the pharmacy in the longbridge branch today. I was served by a lovely young lady called Laura, she was so helpful. She looked up on line suitable treatment, that wouldn't interact with the prescribed medication, I am already taking. She was caring and patient. Thank you
