April 2025 by Sandra Hughes
Message to say they had my prescription went to collect next day to be told they had only had it that day and to come back the next day ? when I said they message day before to say they had my prescription the person walked back behind the pharmacy counter. Why does it take them 2 days to make up a prescription for standard medications and other pharmacies make it the same time as prescription presented? Also it's a bank holiday so they're not even open to collect my meds ??
April 2025 by Ewok13
This has got to be the worst brand of Boots in the UK. They are beyond incompetent, and extremely rude. The way they spoke to two pensioners on two separate occasions was appalling. I'd advise anyone living local to this branch to avoid and go elsewhere, even if it means travelling further. That's what my circle of friends and family have now done.
February 2025 by Susan O'Reilly
Called in to collect a prescription for my husband, who was advised it would be available. It wasn?t no problem there, come back next day, I wasn?t given a time. I called back and was greeted by a very rude lady , Denise I think her name is. Who felt the need to speak on behalf of the pharmacist. Telling me , we never said a time, exactly, that?s why I?m here . Well, delivery hasn?t been and it?s not ready , gave me a look and preceded to walk off?. Friendly service doesn?t cost you, sadly you either have it or you don?t , and the staff in there don?t . Only exception, is the new young man who serves , he is polite and professional, the rest of you could learn from him ..
December 2024 by Paul Lockyer
Very helpful staff
November 2024 by Jason Bond
Terrible with perscriptions they tell you a time it will be ready and when you go to pick up its not. Messing up people's meds is not good.
October 2024 by tracey jones
Don't use this pharmacy very often and when I do usually the staff are nice but have to say i came in today and after waiting 10 minutes to be served the young man that served me wasn't very pleasant
June 2024 by Blackhatter1980
im a regular here as i have to pick up medication every week the staff are amazing and have always looked after me they always show care and empathy and nothing is to much trouble its a pleasure to go there
May 2024 by -_-
Empty store but still a 20 minute wait for a prescription.
Expensive for everything else. And when will shops learn that having a discount for a membership stops people just popping in to buy something - I might have spent £20 if I knew I wasn?t being ripped off with a more expensive price.
March 2024 by Carmel Denton
Staff are constantly rude to customers and always look unhappy in their jobs. They have no tolerance with the elderly and I have often heard them be short tempered with them. I've never heard them talk nicely to anyone. The prescriptions are always late.
February 2024 by terry butler
One of the staff attitude stinks, and service atrocious, I strongly recommend you don?t use this pharmacy.
February 2024 by tim howe
Staff have no customer care rapport. It?s ?name, address, there you go?. Enough said.
November 2023 by AMR ALHAAG
Unbelievable. They are very slow and the prescription always not ready. You have to call 10 times before you go. The worst.
November 2023 by Laura Harper
genuinely fine but one staff member is miserable and rude for no reason, spoke to me like i was rubbish on the bottom of her shoe, don?t do this job if you can?t be friendly.
August 2023 by Mia ?Reviewer? G
Disgusting at best!!! Refused to deliver essential pain medication, less than 2 mins away, to a young and dying man at the request of district nurses!! One year later, and I still find your lack of service never mind empathy shocking.
July 2023 by Chris H
Have you standing waiting for ages knowing you're in the shop. Won't help kids under 2 years old so I was told at the desk when I needed something for my son. Was hard to even get a recommendation on what to do to help him. Defo won't be in there again
