Message to say they had my prescription went to collect next day to be told they had only had it that day and to come back the next day ? when I said they message day before to say they had my prescription the person walked back behind the pharmacy counter. Why does it take them 2 days to make up a prescription for standard... read full comment
April 2025
This has got to be the worst brand of Boots in the UK. They are beyond incompetent, and extremely rude. The way they spoke to two pensioners on two separate occasions was appalling. I'd advise anyone living local to this branch to avoid and go elsewhere, even if it means travelling further. That's what my circle... read full comment
February 2025
Called in to collect a prescription for my husband, who was advised it would be available. It wasn’t no problem there, come back next day, I wasn’t given a time. I called back and was greeted by a very rude lady , Denise I think her name is. Who felt the need to speak on behalf of the pharmacist. Telling me , we never... read full comment
Welcome to your local Boots Pharmacy in Birmingham. As the largest pharmacy in the UK, we play a vital role in caring for people, customers and patients across the country. We are committed to supporting our patients and customers for life through a wide range of health services. Boots. With you, for life.