February 2024 by Nadia
Bought my husbands wedding ring from here. Nikkie took care of us, she was caring, thoughtful and extremely helpful. We were able to get the ring on time. Great communication. She called us multiple times to give us updates on our customized ring. Thanks Nikkie ?
October 2023 by Naima Bi
A very good service delivered by Maryam. She knew what we wanted and helped us with purchasing my brother?s gifts. Very patient and knew the brands and quality well. Thank you Maryam.
February 2023 by Terry Tibbs
5* serviceI went into this store after visiting the one in Sutton only to be told they didn't have watches and to go to the fort. The staff were very helpful from the moment I went into the store. I would definitely go back for future purchases
February 2023 by Fariha Choudhury
The staff member Mariam is very rude and tried to make me out to be a liar and told me that my watch couldn?t be posted to my house so why did head office say it can and sent it next day? She?s very rude and has the worst customer service. Gives the company a bad name.
August 2022 by Paige Neale
Had the best experience! Originally found my engagement ring here & due to how lovely and attentive the service was we returned to look at wedding rings and was not disappointed, the whole experience was lovely! Made us feel very special!
December 2021 by crafty monkey
Having bought many a piece of jewellery we found the staff esp Nicky who always gives us a warm welcome. Staff most helpful and pleasant even when hubby is almost in state of shock at me even entering the door. Wonderful staff and would highly recommend.
September 2021 by Sophia choudary
Professional and great customer service and very friendly staff
July 2021 by Sadie Bell
I was worried about having a hard sell with there being the new 2 in 2 out rule but I was wrong! Ria was so helpful and friendly, collecting items for us to look at and fetching more if we wanted her too. ALL the staff were chatty and super friendly.
July 2021 by Nadia Austin
Fantastic service. All staff in store really friendly and helpful. I'll definitely be back and recommending.
July 2021 by Scott Harris
Really excellent customer service from both Aayasha and Nicky. Cannot stress enough how lovely they were and how easy they made things.
September 2020 by Charlie Majid
Drove all the way over from Leicester for a Appointment at 9 am for only to find out store opens at 09:30 am, once store open the staff very unapologetic and unhelpful. No mention off only 2 people allowed in only one time, so unfortunately I missed out. I suggest you update the website with ur opening time and stop booking appointments at 09:00 am when your actual opening time is 09:30 and also include the capacity allowed in one time.. Only thing you do deserve is a 1 star.
September 2020 by Tom Mcknight
Just left the store now, staff are amazing, service, knowledge and professionalism are unmatchable.Just bought two items, great help, no preasure to buy or hurry up, will get all my jewelry from here
April 2019 by James Kilmarten
Good jewelry a bit expensive
March 2019 by denise Christopher
Quick visit. Staff were lovely. Small shop. Free parking.
December 2018 by Dean Ardern
Excellent service the staff was so helpful would definitely recommend
