December 2023 by Max Shakir
No offence Halifax is the best
December 2023 by Zuhur Ahmed
I don't have any words. Just horrible service.
December 2023 by Tony Smith
Fantastic security team in there.very helpful
December 2023 by rob miah
Small health branches need good clean up blood dirty places The staff are not that helpful they got two security guards inside the bank wonder why there is an Asian guy taking pictures on his phone I thought that wasn't allowed inside the bank ? Security guards need uniforms wearing normal clothes for work not right come on Barclays get your together yes i know run down small health
December 2023 by S A B
Very poor service they don?t guide you properly to resolve any problem but I must appreciate one guy name hossain who listened me and resolved my problem with in minutes wich other staff could not do in 3 months because they just want to get rid of you and don?t know what to do but hossain knew what to do so he done it in minutes thanks hossain
December 2023 by tasha_03.x x
Absolutely amazing security love the people there very welcoming and friendly
November 2023 by Fahadul Islam
very friendly and helpful staff. specially Mr Hossain has the best customer service.
November 2023 by Abu Shah
I have given the staff 5 star and not BARCLAYS its always busy and very long queue inside and out but unfortunately they have closed many of the branches :(staff a are helpful and they try there best to help everyone. Keep up the hard work with the limited staff
October 2023 by saj don
Very poor service. Explicitly asked one of ladies (who was gossiping with another colleague before and during my encounter) for new card and new pin. Pin never arrived. After speaking to customer services, was told that pin wasn't requested by staff member and I would have to wait another week for pin to arrive. Useless staff. Need replacing ASAP.
October 2023 by Abon Miah
Really poor service. They are forcing people to use self service. Apparently their policy have changed to force customers to use self service machines, when challenged they couldn't produce any. They would only serve you if they have no choice at all. There are only 3 branches in Birmingham, one on Coventry road, one in city centre and other is in Solihull. Seriously considering closing my account as soon as I have sorted some inconveniences.
October 2023 by Am A
Absolutely rude and horrible place to go, staff are rude and time wasting. Dont recommend.
October 2023 by Darek Rama
Terrible service and no respect for disabled people!
September 2023 by H 77
Lovely people working at this branch. although some machines weren't working, they managed to swiftly help us in no time.
September 2023 by DEAN PAUL
I VIZIT TODAY THIS BRANCH, IT WAS A PLEASURE, STAFF IT WAS VERY POLITE AND PROFESSIONAL!!!5?, RESPECT!!!
August 2023 by Felipe de Perlines Hormann
Last 5th of June I visited your Branch to get a final review about my "blocked" account, not closed as we soon identified. Due a business trip to the NEC, I went to the nearest Barclays office and a forthcoming lady called KERAN helped me to sort out the open questions and issues. It took her a while to sort all, but finally and now, a month later, all is solved, all is clear, and my final purpose done ! Thank you so much Keran for your help, thank you so much !
