February 2024 by Emjay Coolz
I've been trying to get my sons perscription for literally a week from thee most useless of pharmacists! (Church street!)It took these two amazing ladies at superdrug minutes to sort It!Amazing pharmaceutical staff! Very friendly, knowledgeable and helpful!Thank you so much ladies, you do an amazing job :-)
November 2023 by Angela B
Booked flu vaccination. Smooth faultless process. Friendly professional staff. Thank you
September 2023 by Georgette Martin
Very disappointed with service today...?I ordered my repeat prescription on 28/7/2023, from superdrug Bilston. I called on Thursday to check if it was ready for collection, i was told i can collect on Friday 1st September, i informed the staff member that i would call on Saturday the 2nd September, which i did, to be told its is NOT READY FOR COLLECTION.Then the staff member preceeded to ask me who told me to come into the Superdrug store 2/8/23 with hostility towards me i front of other customers who was waiting...I had already taken a seat because of my severe back pain, so one customer had opt into the queue before me - the security camera in store will show the full incident.Then to top it all, the staff member who dealt with me did not confirm when i will be getting my prescription - i walk out of Superdrug with tears in my eyes.No, am not a happy customer, nor do i know which day, time i will be getting my prescription...????????????
August 2023 by lorraine Carter
Pharmacy send a text to say your order is ready and when you go to collect the pharmacist is always running late or absent ...useless
June 2023 by Kayleigh Smith
Products are ok, prices are pretty expensive can usually get better offers at boots or savers. I find the staff pretty rude on a few occasions when I have been in they are quite ignorant to customers speaking to each other on head sets. Not very friendly or approachable, don?t even smile or say please or thank you when serving. Having worked in retail myself for 15 years in different fashion and beauty stores I find the lack of customer care and rudeness quite shocking.
April 2023 by Roc Roe
Very poor pharmacy. Medications are never ready, despite GP sending them over electronically 4 days ago. Their answer to this is, oh the prescription has just come in now. No, it hasn't as my app tells me it was sent days ago. At lunch time there is a sign, pharmacist back at 1. But 1.15 we are still waiting for him/ her to get back. They never have enough stock of medications, you have to go back to collect the rest, or they simply don't have it and it has to be ordered in.
April 2023 by Jenna Owen
I've never experienced anything like I do in this shop being followed by staff being watched ,just makes you want to leave
January 2023 by Lukasz Kuzara
Perfect ?
January 2023 by JON BAYLISS
Overpriced chain tat
October 2022 by Kelly Lou
All I can say is I love superdrug... Great range of products.. and great friendly helpful staff.. definitely one of my favourite shops..
October 2022 by Dina Edwards
Popped in for a click and collect but had a browse and ended up buying more.Cashier very pleasant and helpful.
July 2022 by Therealnickz
Always have offers on sale. Great staff super friendly
June 2022 by Jane Remington
Lovely little shop, staff always helpful . The UP sale at tills is a.bit annoying though
June 2022 by N Blackmoor
Always have offers on sale. Great staff super friendly
January 2022 by Jan Tovey
All toiletries and medicines available.