January 2024 by Radhika Rai
Aneesah the optometrist and Harkiran the optical assistant gave great customer service and they were very polite, professional, efficient and knowledgeable.
December 2023 by yvonne cramer
Very pleasant and welcoming staff nothing was too much trouble look forward to my next visit a complete and professional service good job Bilston Specsavers
December 2023 by Diane Jones
Was very pleased with the way everything was done from test to receiving my glasses
November 2023 by Dorothy Watson
Very friendly staff and very helpful.nice clean shop
October 2023 by Gwyn Smith
Great service. Love my new specs.
September 2023 by Gaz Malks
Excellent service as always by the team ?
August 2023 by Sue Mak
Wonderful experience when I had my eye test yesterday. The people who helped me were professional, respectful and polite. Thank you for providing amazing service.
August 2023 by Lee
My experience at Specsavers bilston, was extremely professional, Teresa was very professional in explaining everything,I needed to know regarding my glasses.I would highly recommend.Thank you Teresa & Specsavers.
July 2023 by Labhaya Ram
Speck savers Bilston, very good overall service, would recommend anyone & family, friends. Worth a visit.?
July 2023 by christine cockayne
Excellent service and even better they come to my home to check my daughters eye sight ..brilliant ? xxx
June 2023 by Caz Aki
Cannot rate the service and people that work here highly enough. Took my (87 yr old) father-in-law for an eye test here. This was his first eye test for over 4 years for various reasons including medical treatment he has been having on his eyes. Ajay did his eye test and a subsequent follow up when we went to collect his new glasses. The follow up was to explain to my father-in-law why his vision was not 100% even with his new glasses (all due to the medical treatments he had been having). Ajay was unbelievably helpful at explainging this in very clear and understandable "layman" language. My father-in-law who was initially extremely frustrated and somewhat annoyed when he tried his new glasses on came away very happy with the explanation and understanding that he got from Ajay. Absolutely amazing to receive this level of care and service!! The other staff in the store were fantastic as well. Special shout out to the person who did my pre-test, even the puff in each eye didn't seem so bad this time :-) so all round a good experience. I then had my eye test by Ajay and I personally rate him as a superstar!! I say this after 45+ years of eye tests that I have had at various opticians here and overseas when I lived away from the UK.Top class service and environment!!!
May 2023 by Carole Robinson
Had app today Sunday 7/5/23 it?s my second yearly check.up. Outstanding staff not enough words to thank them well done to all. So friendly helpful caring supportive THANK YOU SO MUCHMRS C ROBINSON. BILSTON BRANCH
April 2023 by Granny Ashford
Have been a regular of this Specsavers store for about 30 years. After today's visit I will definitely not be returning - ridiculous store layout (I was pompously informed the layout has always been like that - no it hasn't). There appears to be a change of staff - the only person I recognised was Teresa who has been there years and is an asset to the store - maybe the new faces should take a leaf out of her book and learn how to speak to customers ?
April 2023 by Kiran Mahay
Was told it would take an hour in total and was done well within that time frame. Nice staff, so would easily recommend.
April 2023 by Sandra Bradley
Loved my new glasses and the staff was very friendly thank you ?
