December 2023 by adam carter
Wow what a bank customer service at this branch is amazing I was about to close my account after going to the merry hill branch and Bilston branch restored my faith thankyou so much for your help
October 2023 by lee hingley
Great service from Beckie in Bilston today ?I went into set up ISA as not currently a customer and needed to use a branch.All done within 10 minutes.
September 2023 by Eric Davis
Very nice and warm
May 2023 by Ronald Jones
Called at 11.00 but they were closed.Returned at 11.30 and waited 15 minutes.First clerk said he could not open the account I wanted as he was new.Other clerk said I would have to wait 30 minutes.Walked out in disgust.
July 2022 by Carol Knight
I was helped a lot by Sarah in the Bilston branch who guided me through the registering process online. The other staff couldn?t even find my file in the first place. Why should this be happening? Even I could get a job in the Building Society in this case.Well done Sarah.
April 2022 by Angela Howell
I called into the Bilston branch of Nationwide Building Society today at approximately 15.15 with a problem with my account, the two ladies at the counter were amazing, they explained how to report the problem on my online banking going out of their way to explain step by step, they really put my mind at rest and I cannot thank them enough. Two lovely ladies, thank you so much.
January 2022 by Patrick
Horrible service, went in to close my account and I'm glad I did. Fix up.
July 2021 by schannan smallman
Customer service is just rude. That's 2 different staff members that have tried to make me feel small
January 2018 by Visual121
dis good place
November 2017 by cazwix
Love this place friendly helpfull love the staff one of the politest banks i no ð???
June 2017 by Communist!!! Anime?
dis good place
