An absolute shambles!! Had a refurb for no reason, cut down on staff, was told today queue tills are for cash only!! Cards go to self check out! Queues everywhere, staff uninterested in doing their job! Management non existent!! Heed the warning!! And don't ask me to waste my time to email customer services!!
August 2025
There is always something you can grab. All the aisles have been upgraded and nw onset is installed with self checkout. It is definitely getting better.
August 2025
Bilston Lidl should be an embarrassment to Lidl. I know what other lidls are like outside the midlands and makes me feel Lidl doesn’t value their customers in the midlands. The freezer section is terrible. About time you put proper freezers in with a decent selection. Always huge queues. Always a bit grubby and always... read full comment
Everyone knows we're Lidl on price. So, it's time to tell you what we're Big on. We're Big on Quality. Big on the big shop. Big on all the things that matter. Big on the things that make cupboards and bellies and life feel fuller. Big on detergent that gets your socks white and cheese that knocks them off. Big on carrots that crunch and chillies with bite. Big on cuisine from far and wide, and meat from local farmers. Big on brands and biscuits and baby stuff and bicycle pumps and butter. We're Big on everything. Except of course, on price, because that's where we'll always be Lidl.
