January 2024 by B B
Had my headlight bulbs changed, and they were not put in correctly. Went back, and the chap had a play around and said it was sorted. They still didn't work as expected. I ended up going to my local garage to get it sorted. A waste of £20.
December 2023 by Jatinder Pal Singh
Very helpful staff. Thanks for checking my audi a5 battery health and for your advice.
December 2023 by Tracy Thomas
Excellent service!!New battery fitted in minutes, AMAZINGMR JONES
December 2023 by Loz Reddy
Car wouldn't start went over to halfords a young gentleman named Todd helped out. In getting the car started tested battery and replace it with a newVery polite and very helpfull Thank you Todd
December 2023 by Simon Small
Excellent service, the young lady went above and beyond to help me!Now that's great customer service
December 2023 by Crazy Vaclav
Nipped in to get a rear derailleur, Maxine ( I think her name is) the bike tech was brilliant, asked the right questions to get me the right part, then price matched it because it was cheaper on line ( £18 on Halfords website, £38 in store! Dunno why, but there we go) even had time to chat bikes as well, a credit to your staff, the manager satch? Even asked if everything had gone well on my way out which was a nice touch.If only this store wasn?t so far away from my house I?d use it more often than the Wolverhampton branch, just because the staff are always pleasant when I?ve been in while passing by with work.
December 2023 by Lisa Turley
Went for a battery the lady on reception yvonne was so friendly and helpful also the man who fitted the battery zane did it straight away also did 10 point inspection a very well deserved 5star review great customer service?
December 2023 by mary guest
Just popped in pick up some L Plates for my son as he's just brought his first car bless him, staff very helpful aswel, a nice young man could see I was looking round try find them & he showed me were they were.
November 2023 by Paul Mobley
Needed a headlight bulb fitted in a few minutes great service even got a free check on the car as well.
October 2023 by KKB KKB
Visited this store to get my dash cam fitted. The customer service at the national contact centres are clueless so wouldn?t bother wasting time conversing with them. Sach was brilliant he knew the products and services well and a very efficient transaction. Todd was also brilliant installing the dash cam with total care looking after my car. Overall I?m very happy with the store but mainly with Sach and Todd.
October 2023 by Conor Johns
Maxine was very helpful throughout the process of selecting a bike for my daughter. As Halfords built the bike, communication was excellent and a smooth overall purchase. Thank you Maxine
October 2023 by H B
After an awful experience at Erdington Halfords (avoid that store!!) the Bilston store restored my trust in this company. Management were professional, staff friendly and the fitter Todd was highly skilled and knowledgeable, they did a wonderful job, and I would drive the extra distance to use this branch.
October 2023 by Jason Dickens
Went into Halfords Bilston yesterday and they had everything we needed in stock on the shelf.The girl who served us was lovely and friendly.Will definitely return.
October 2023 by Michael Griffiths
I ordered 4 cans of white primer via Click and Collect. When I went to the store to collect the order, there were only 3 cans and one of them was not primer hence, only 2 correct cans. The guy had to go upstairs to get 2 more cans of primer and he was quite rude.
October 2023 by Mick Stanton
Sent me a text to say my order is ready to collect, when i arrived they said we haven't got one in stock, but we can order you one!Poor service.
