April 2023 by Jennifer Cameron
Never enough staff fed up with self service.
March 2023 by Janice Freer
Ordered 3 books online to collect from the Aldridge shop. Two of the books arrived a couple of weeks ago, but the other book they had to order from another supplier and it gave 1-4 weeks for delivery. Yesterday I had a email from Royal Mail that my parcel was going to be delivered this morning. At first I wasn't sure if they were going to deliver it to my address. Then this morning I received an email to say it had been delivered to the store and they attached a photo of the package as proof of delivery. Clearly on the front of the package it had my name on it. I went to the Aldridge shop this morning to collect it and one assistant was serving someone and the other one was just standing there. I said I have a parcel to collect and she didn't seem to understand what I meant. I said it was a book which had been delivered to the store by Royal Mail this morning. She got the book out of a filing cabinet and I expected it to be in the package sent by Royal Mail as my name was on the front. I asked if I could have a bag to put it in and she said you will have to get in the queue to buy one. I then asked if they had the envelope that it had been delivered in and she said that it wasn't just my book in there, which I know is untrue. She was very rude and unhelpful and because of this I will not be ordering anything else from W H Smith.
October 2022 by Tracy Ridley
Everything you need
September 2021 by Haydn Williams
Nice place plenty to offer
January 2020 by andrew redfern
I came I saw, I saw srationary
January 2020 by Zoe Goodchild
Helpful staff
January 2020 by Anthony Wellings
Abrupt
January 2020 by Kip Ed
Standard WH.
July 2019 by Andrew Langford
Nice tidy shop with helpful friendly staff.
June 2019 by Colin Wilkes
Well stocked shop in an urban village.
June 2019 by Rob Heaton
Well stocked
June 2019 by Pat Tonks
Like the relaxed atmosphere
March 2019 by Stephen Everton
Good shop
February 2019 by Edward Evitt
Standard WH.
January 2019 by Nigel Palmer
Always well stocked. Friendly staff. They have a good range of greetings cards. And these are not too badly priced if you get the discount card from the shop. It's an asset to Aldridge.
