September 2023 by Lauren
Always deliver my stuff at another address and do not notify you where it's gone!
March 2022 by T Ontario
Rude arrogant counter staffTalk down to youWe used this PO once or twiceNow we travel to Lazy Hill for better customer serviceMost not all staff in here give off bad energy !!
March 2022 by TAW Ward
Rude arrogant counter staffTalk down to youWe used this PO once or twiceNow we travel to Lazy Hill for better customer serviceMost not all staff in here give off bad energy !!
December 2021 by Janice Freer
We live in an retirement apartment just over the road from Aldridge Sorting Office. We never received any post for around 10 days. I asked our Lodge Manager if she had seen the postman lately and she said she hadn't any post for a while, also a couple of residents I spoke to said the same. Yesterday I rang the sorting office and asked for someone to ring me back, which they didn't. I emailed Royal Mail this morning expressing my concerns as my husband was waiting for something from the hospital. Just after I heard this noise in hallway, and a load of post came through the letterbox. Just after that the doorbell went and it was my neighbour to say she had just had a load of post. It was a good job she rang the bell, as the postman had left one package by our front door on the floor and never even rang the bell. This was what my husband was waiting for, it was sample bottles for the hospital. Very poor customer service.
July 2021 by Dida N
Madam cashier, I have asked you to send a simple letter-one paper- and you asked me the fee of £6.7 as for valuables. I had to pay £2 and not 6.7 or you want to solve the covid outbreak by charging 3-4 times more? or you think that foreigners are idiots and do not understand what are you doing? I give one star but you do not deserve any. Greetings!
May 2019 by hanzyfluff x
The lady that served me was really nice and very helpful with my request. At the time I went there was also no queue so I was seen immediately (on a Thursday lunch time). It was also easy to park in the housing estate across the street. From my experience I would definitely use this post office again.
January 2019 by Michaela Ross
They don't like to give you receipts for proof of postage when you pay to send a parcel, I have to ask for it which is not really professional, also completely rip off charged £2.95 for a small letter thatâ??s the same price as a second class parcel
October 2018 by Rob
Worst Post Office ever?
December 2016 by Mr Tom James
Very slow had hoped the new layout would have improved speed but it hasn't should have installed a self serve like the Walsall branch
