August 2023 by stefania casa
Maggie was magnificent, she sort out all we need highly recommended
July 2023 by Lynn Brown
my husband and myself have been into the branch today to open an account we are very pleased the service we received was excellent Ann was very helpful and talked us through everything giving us time to ask any questions we needed to know I have been a customer of this bank for many years and have always received first class service thank you Ann for your excellent service
February 2023 by Jill Ball
I called in this morning, expecting to have to book an appointment, or have to wait. However Tracey dealt immediately, efficiently and quickly with my requests. I was impressed.
December 2022 by Phoebe Beech:D
Really friendly to show me how to push cash into my account for first time
December 2022 by Annetta Birch
The lady Anne was very helpful and took time to make sure I was sorted
October 2022 by Ash Kemshall
Went in for first time today. Found staff very helpful
July 2022 by Anonymous Anonymous
The best hsbc i ever been!!! They helped with all my questions!!!!
November 2021 by Pablo W
The best hsbc i ever been!!! They helped with all my questions!!!!
July 2021 by Simon Hill
Ive have been using this branch for many years and have to say the staff two in particular are extremely helpful i have never had a problem with any issues that need to be addressed well done Jo & Helen. Always there for a friendly chat and a smile
July 2021 by Wendy Daniel
Went in today to pay money in for my husband, was asked what age he was, sorry cant take it because he is not under 18.Never heard anything like it, r the cashiers making their own rules!!!!According to bank legislation which changed the way people pay in you use a paying in book if you don't bank with them yourselves.Appalling service I was not acknowledged, and a smile would have been nice,
July 2021 by Mary-Jane Catherine
Very awkward staff when bringing a disabled man to pay his bills
September 2020 by steve evans
Much as I like the people in there, I was annoyed today at their customer service, Checked opening time on the door earlier, said 9.30 am. I arrived then to have to wait in the rain until 10 am, another sign was on a pillar by the door saying 10 am. When I pointed out that the two signs were confusing, they said they couldn't take down the incorrect sign'. Couldn't they at least cover it up, to help stop the confusion?
September 2020 by Adnan Fiaz
Worst place for banking, had a issue with payment one Indian lady who works there told us to go home nd ring customer service. I had to talk to the manager she wasn't that helpful either. No respect for customers please avoid this place.
September 2020 by Marie Dennis
Went today checked on internet for opening time normal. Got to the branch closed. New hours close at 2pm. Thanks for the heads up.
March 2018 by Charles Riley
Never had to use bricks and mortar, but their online banking is a breeze. No problems.
