January 2024 by Darren
The service cycle of Costa just makes no sense to me, you tell the member of staff at the till your order, then have to repeat it to the person making drinks. There's no hello, smile, conversation, just a conveyor belt of customers queuing for mediocre coffee.There's very little care taken over the coffee which is the reason for the lack of quality. Portafilters are reused without brushing or even fully knocking out. Dosing is lackadaisical, and tamping is half-hearted and not level.Milk is even worse as they repeatedly reuse pitchers without cleaning them ?.It wasn't even busy, so a bit more time and care taken would produce far higher quality drinks.
December 2023 by Joe Biggs
It's a costa but with good options and choices.
November 2023 by Karen Clifft
Great staff, good choice of food and drink
October 2023 by Anne Underwood
The cafe is no different from any other Costa. Service was quite slow compared with others. However the disabled toilet had no toilet roll and hand wash empty, and dryer didn't work. Not acceptable.
October 2023 by Shakeeb Anwar
Very quiet and nice
August 2023 by eloise rice
Barrister Alex is amazing with fast service. Came with my elderly nan who has a speech impairment and wanted to order, Alex handled this INCREDIBLY with patience and respect. Her serving ability and customer service is out of this world !!! WELL DONE ALL???
August 2023 by Tracy Lyness
Never any free tables and if there is they are dirty.Staff are rude, young lady rolled her eyes at me when I was struggling at the till with my pushchair and bags, wouldn't advise anyone to go here, try simply delicious instead.
May 2023 by ANGELA BOULD
My husband and I went in the Aldridge branch of Costa for a cappuccino and latte.The staff were very friendly and helpful, and the drinks were delicious, and the icing on the cake was to sit outside and drink them in the sunshine.Thank you for excellent service.
April 2023 by Karen Buckley
Often slow service and food cold in the middle. I regularly drive to Costa at Wall Island instead.
April 2023 by Mark Riches
Ambiance was great. Staff welcoming and friendly. Drinks and food as one would expect of the Costa brand. The whole experience was quality.
January 2023 by David Poznanski
I love coming here. The staff are always so friendly, and delivery is always speedy. If you're every in the area, I highly recommend this Costa
January 2023 by deka johnson
We had 2 drinks hot chocolate and a coffee we both thought they was week on taste..
January 2023 by Marios Constantinou
Great place. Friendly staff. Drinks and fish tasted good too.
December 2022 by HV Legion
Slow service. Queue took a long time to go down. Lady at till was efficient.
December 2022 by David P.
I love coming here. The staff are always so friendly, and delivery is always speedy. If you're every in the area, I highly recommend this Costa
