April 2023 by Stan Wallace
Excellent service & interpersonal skills
February 2023 by Angela Watson
Very good very pleasant and very welcoming on all aspects
February 2023 by Selina Thomas
Great experience at Vision Express today. I was served by the manager who was so helpful in adjusting my glasses for me. Thanks so much.
January 2023 by Shareen Callan
Always lovely customer service and staff child friendly.
January 2023 by Doug Clark
Vision Express of Warwick provided myself with a comprehensive level of service.Firstly I had preliminary eye health screening including a new OCT Scan for early detection of a number of eye conditions including macular oedema. Basically the OCT machine captures a thousand images of one's eyes, from the retina all the way through to the optic nerve. From this a highly detailed 3D image is created, allowing Vision Express to fuliy understand the health of your eyes.Whilst there is an additional £10 fee for this service, I felt it was well worth it.Next came my eye test which lasted about 25 minutes and was very thorough, with the Optician taking the time to clearly explain the findings including showing me on-screen images of my eyes plus explaining clearly the overall health of my eyes.I have awarded Vision Express of Warwick 4 Stars, they would have got 5 Stars, except I like Oakley's frames and unfortunately this store has decided to no longer sell Oakley's, so there was a very small remaining choice of frames from Oakley's limiting my choice significantly.That said apart from this, the whole experience from arrival to health screening, to eye test plus selection of new glasses flowed seamlessly, with caring plus professional staff.Highly recommended.
January 2023 by Frank Williams
I was very satisfied with the service provided and look forward toreceiving my new spectacles in the next few days.
December 2022 by Mike Davis
SpecSavers have opened a new shop opposite in Warwick. Inside Vision Express the people and service is fantastic but on the outside it looks old and tired. I want to see VE continue to do well so please tidy up the outside.
November 2022 by David Steele
Restored my faith in humanity? I lost the screw on my reading glasses and one of the team at Vision Express repaired it for me completely free. Friendly, helpful and highly recommended
July 2022 by Carl Lawson
Very friendly and helpful personal and would recommend anyone to do business with themFrom a very happy customer ? ?
May 2022 by Cory W
First time using Vision Express, well I honestly cannot fault the staff here, very pleasant and very professional, we wasn?t rushed and they took their time to explain everything.Everything was explained through each step of the eye test and explained why she was doing it, making sure my eyes was healthy and what needed to be done to improve anything.Definitely deserve the 5 star rating.Will be using again for my next routine checkJust been back today (13/05/2022) as I needed new frames due to me breaking my current ones at work, went in and explained what I needed, they luckily had the last pair of frames in I needed, they fitted my lenses to my replacement frames and away I went, I was in, fitted and paid within 10 mins, again continuously great service
March 2022 by Douglas Clark
Vision Express of Warwick provided myself with a comprehensive level of service.Firstly I had preliminary eye health screening including a new OCT Scan for early detection of a number of eye conditions including macular oedema. Basically the OCT machine captures a thousand images of one's eyes, from the retina all the way through to the optic nerve. From this a highly detailed 3D image is created, allowing Vision Express to fuliy understand the health of your eyes.Whilst there is an additional £10 fee for this service, I felt it was well worth it.Next came my eye test which lasted about 25 minutes and was very thorough, with the Optician taking the time to clearly explain the findings including showing me on-screen images of my eyes plus explaining clearly the overall health of my eyes.I have awarded Vision Express of Warwick 4 Stars, they would have got 5 Stars, except I like Oakley's frames and unfortunately this store has decided to no longer sell Oakley's, so there was a very small remaining choice of frames from Oakley's limiting my choice significantly.That said apart from this, the whole experience from arrival to health screening, to eye test plus selection of new glasses flowed seamlessly, with caring plus professional staff.Highly recommended.
February 2022 by Raj Gor
Very helpful, professional and friendly staff who took the time to go through everything thoroughly. Thank you for your help! If full PPE was worn, masks worn by all visitors and more ventilation, as it says on the website, I would have felt a bit safer, more reassured and given 5 stars. Nevertheless, thanks for your help.
February 2022 by Edith O'Brien
the staff is always very nice and inviting, they offer advice without being intrusive. they were the reason i returned to the warwick site rather than the one in leamington, as the warwick team is always more relaxed and let you browse and find what you need without making a fuss about it. the store manager was extremely helpful during my last visit and i will always be happy to visit the warwick branch.
January 2022 by Edith Paksi
the staff is always very nice and inviting, they offer advice without being intrusive. they were the reason i returned to the warwick site rather than the one in leamington, as the warwick team is always more relaxed and let you browse and find what you need without making a fuss about it. the store manager was extremely helpful during my last visit and i will always be happy to visit the warwick branch.
January 2022 by Simone Bartha
Staff were great. Appointment was late but I didn?t have an issue. Staff apologetic.
