February 2024 by Dave Smith
Very lovely people and very quick service - compared to my usual chemist.Thank you!!
February 2024 by em cutts
absolutely brilliant service, quick, helpful and friendly on the phone and in person and the only local place to have my full prescription available. would definitely recommend to anyone.
January 2024 by Vassilis Pangratis
Unbelievable. I booked an appointment weeks ago, they emailed several times. I arrived and the pharmacy was closed! 1 hour before the appointment!
January 2024 by Alice Carter
Worst customer service. They told me there are other patients with more serious conditions who take priority. When I asked how they would let me know my prescription was in they then admitted to not having any contact details for me. They did not care for me as a patient and I would not recommend this pharmacy to anyone.
October 2023 by Cesar Silva
So bad service never...I don't recommend...I prefer boots in Warwick
March 2023 by Sarbjit Clair
always helpful
October 2022 by Jon Reid
Great Pharmacy, right on my doorstep and next to the Drs. Only grip is the lunchtime closing, (i would make this 4.5 star review, but it doesnt do 1/2 stars) - its a local Pharmacy, most local Pharmacies do the same.They have decent stock off over the counter and prescription medications.Very happy with their service, the staff are always friendly and helpful.
September 2022 by Muntu Omnyama
I have never seen a more awful pharmacy. I go to the Chase Meadow doctor and I thought it would be convenient. IT IS NOT !!! I complained a few times and have since asked the surgery to move me Boots. Now that?s a magnificent pharmacy. They even text you 3 days before your prescription ends to let you know you can come and collect your prescription. I would recommend everyone to move to BOOTS in Warwick town.
June 2022 by raj verma
My experience of this pharmacy is that there Is a total lack of any sort of management. The website never shows accurate opening/closing times - Scribbled A4 notes on the door aren?t really suitable for those that travel and open/close times are just random - who closes over a lunch hour? They also seem to be closed on a Saturday morning which is a huge inconvenience for many.in todays world. They just seem totally disconnected with the customer needs and experience. Day Lewis leadership need to spend some time here and try to help those trying to run it.
April 2022 by Morgan Williams
Absolutely useless pharmacy, closed during lunch time when most people are available, and never open on time. This morning I went to enter at 10.05 (opening hours on the door say it opens at 9), and it was locked, see a male member of staff inside and I ask him why they're not open, he shouts back at me "LOOK AT THE SIGN" which says your opening hours are from 9? Then he says "we open at 10.30!" Oh... So they shut at 12.30 for lunch, which means they only open for 2 hours in the morning? Honestly at this point they might as well not even open at all. Staff also don't wear masks.
April 2022 by Karen Thomson
Really disappointed today, popped in on way home from work, to pick up prescriptions pre Easter weekend, to find the shop closed at 5pm today. Notice on the door says this week shuts at 5. On the website it still says 6pm. Not happy as they dont open at weekend either. Was waved away by someone in the shop when I knocked on the door. ??
February 2022 by Ashley Hooper
I mean they do shut at lunch but people in a small business do need to eat. Every time I?ve been there it?s been absolutely fine and they answered the phone no problem. I think negative reviews of a pharmacy during a global pandemic should be taken with a pinch of salt.
November 2021 by Vicky Bartlett
Does anyone ever answer the phone in this pharmacy? Have called 10+ times and it either says they are busy & you have to wait (& nobody ever answers) or it cuts you straight off, so you have to redial.
October 2021 by Simon Briggs
Very poor. They don't let you look at the products on the shelf and when you ask them to explain the difference they just give minimal information, no advice at all. Sold me a product without checking whether it was suitable for me or whether I was on any other medication. Felt like I was imposing on them by turning up at all. Boots or Mellors in the town centre are way better.
September 2021 by Phil J
So, I'm the only person in the pharmacy waiting to collect a prescription and there are three members of staff in the dispensary who decide to just totally ignore me for a few minutes and carry on chatting amongst themselves. After some pointed staring and toe tapping I'm eventually attended to with not a great attitude and, here's a hint Day Lewis, if you're going to insist (quite rightly) that customers must wear a face mask then why not ask your staff to do so as well? As others have mentioned, they shut at lunchtime (it's 2021 guy's...) and also at other random times, often not opening until 09:30 which is annoying. Avoid - there are plenty of other pharmacies who understand customer service.
