September 2025 by hakima hassan
My daughters school shoes were not fitting correctly. Julie provided excellent advice and customer service, she exchanged my daughters shoes without any hesitation. Very knowledgeable lady who was willing to go above and beyond. Thank you Julie
August 2025 by Cilla Blackk
Good service noted.
January 2025 by Azadeh Kamjoo
Absolutely disappointed. I and my daughter went in for an emergency school shoe shopping this afternoon. There were two junior staff standing behind the till, one said ? Just to let you know we are about to close?, I realised the time so said ?ok can we just have a look and leave?? She said ?You have 30 seconds?. I thought fair enough so we decided to leave, the highlight was hearing them they laughing at us as we were leaving. They are rude, untrained junior staff who obviously don?t know what respect means and shouldn?t be left alone to deal with customers. Will never go back there.
April 2024 by D S
?? 2 fabulous staff, spent a very
l o n g time helping to choose shoes today for my YP. Thank you for your patience & an outstanding shopping experience!
February 2024 by Karen Burnett
Rude unhelpful lazy staff who made my daughter feel so uncomfortable with her children that she won't return.
February 2024 by James
I called here with my partner as she needed a new pair of shoes while we were visiting the area. She received excellent service and is very happy with her new shoes
January 2024 by Aman Mishra
Nice collection
September 2023 by Rachel Probets
Fantastic experience, we went 3 days ago and were served by the brilliant Ryan. He was so very patient with our 3 small children and measured and expertly fitted each of them for a multitude of different shoes. We couldn't be happier and loved how despite one of our children wanting a certain style, he took the time to explain to him why they wouldn't be suitable as the fit just wasn't right and might end up hurting his feet. You just can't beat the Clarks experience for things like this and we'll be returning again soon no doubt!
August 2023 by Sarah Desay
Went in to buy school shoes for my grandaughter. We hadn't booked an appointment so picked a ticket & waited for our number to be called which didn't take long. The young man who served uswas polite & helpful. He measured her feet & found the shoes she wanted. A totally painless experience as we're in & out within 30 minutes. Definitely recommenx
August 2023 by Marcel Loeve
Great selection of shoes to choose from. Very friendly and professional staff to assist you. Parking is part of the retail park and ample but do check restrictions as time is limited
August 2023 by Catherine Simpson
Very helpful staff member getting 2 pairs for shoes for 3 and 5 year olds.
May 2023 by Tara Newman
Helpful staff, my daughters are teens and felt the school shoes where for younger children so didn't purchase any, it's a shame as Clark's shoes are such quality.
May 2023 by Steve Key
Nice shop, helpful staff.Can't believe how expensive Clarks has become though...
January 2023 by Michelle r
Received wonderful service yesterday with my son who has ASD lady who dealt with us was so understanding and helpful. She even let him help scan the shoes. Made his day
January 2023 by Cherrie Hewitt
Great service polite and efficient staff