March 2024 by Julie Clarke
Excellence patient services
March 2024 by Helen Hughes
I can't speak more highly enough of the fantastic reception staff and doctors and nurses at pool medical centre i went to see Dr mulu he was highly professional and he was very knowledgeable and reassured me about my problem 10 stars ?
March 2024 by Raj Rea
The staff are fantastic especially Jenny and Dr Chouhan very respectful and great help to myself and Partner in our times of distress thanks to you all
September 2023 by Cindy Williams
Pool Medical Centre have always been wonderful and very helpful and friendly. Thank you to the lovely staff and doctors that help my hubby and me
August 2023 by Lexon7
Was looking on their website If I can book a routine health check up since I haven't seen a doctor in the last 6 years. Every time I was sick it always ended up with "phone consultation".I want to care about my health but it doesn't seem it's possible there :/
March 2023 by Agnieszka Madej
Incredibly difficult to get an appointment. Only"Urgent" appointments are available, or otherwise wait 3 weeks for a phone appointment while dealing with significant symptoms (which aren't deemed "urgent") I asked for simple blood test.Even getting contraceptive pills is such a fuss.
March 2023 by Barbara Smith
Receptionists are a breath of fresh air to the reception. Really helpfull..kind and passionate about the job. Which is so good ?..doctors are fab aswell keep up the great work everyone..always gratefull
February 2023 by Kate McAlear
I had such a bad experience with my previous surgery that I researched a new one thoroughly. I chose Pool Surgery. When I called to have an informal chat the receptionist was a breath of fresh air. As she was when I went into the surgery. Everyone was so friendly and that for me sealed the deal. I do have medical issues and I need to be able to trust the medical people from receptionists to doctors and not be patronised like I was at my previous surgery.Thankyou Pool Surgery for making me feel welcomed and I would highly recommend this surgery to anyone.
December 2022 by Emma Atherton
Absolutely Amazing Staff & Dr's.I Have Been Registered With The Surgery For 2 Weeks & They Have Been Outstanding. So Helpful & I Can't Thank Them Enough ?
November 2022 by Bagicha Singh
Moved here with family from Solihull in 2017. Absolutely brilliant helped me so much . Doctors and receptionist are great.
November 2022 by dave conway
Tried to move surgery but can't because of where I live ive tried believe me,,can't even go.onlime and arrange for.in the week if its a weekend lol,,sure the Internet works on weekends .
November 2022 by Carly Hands
Absolute joke at getting anything done in this surgery!
November 2022 by Peter Franklin
Lovely practice, clean, helpful, been with them for about 5 years or more since the other Studley practice closed down. The doctors there (especially Dr Fullerton and Dr Purser) are very kind and patient and take their time to help you as best that they can even though they are probably massively overworked (like most GP's). Would recommend to anyone in the Studley area.
November 2022 by Paula Stanley
I changed my GP to pool medical centre recently. The best dision I have made , it is a pleasure to visit this practice, reception staff are lovely very friendly, the nurse that I saw was delightful made me feel completely at ease ,the health care assistant was also very friendly , I would certainly recommend this practice, not yet met the GPS, but am reasured by family members that they are very professional and do a wonderful job , Thankyou all at pool medical studley x
November 2022 by Paulina Sadowska
The reception is TERRIBLE. They never listed to you, they contradict their own words and they don't care about wellbeing of their patients. Each month I have to request prescription few weeks before I actually need it to make sure I receive it in time. And according to them its never their fault, always someone else is to blame.
