December 2023 by Cheryl Wrighton
Ordered a particular duck for tomorrow. As casual as you like the assistant said they couldn't get it and that they'd rang me yesterday ( which they hadn't) and left me to choose 2 alternatives. I had to choose the plain duck. They gave me some free food which I couldn't choose so I've got something I don't want. Really angry.
December 2023 by Susan Jones
Excellent as always! Well trained and helpful staff, and great produce!
December 2023 by AIB58
I know this store struggles to get staff. Especially at Xmas but today was a new low. Its starting to become a depressing experience. We ate in the cafe and I had a bottle of pop and a sandwich. No glass offered for the drink so I had to go back to ask. I then realised I had no plate for the sandwich. I couldn't be bothered to get up again so ate it out of the packaging. Watching the crumbs going everywhere. Its really not like me but people are making everything into a miserable experience. I could see the girl on the desk just standing there looking at her phone. Then on exiting, they were all on their phones on the customer service desk. At least put a policy in of no phones on the shop floor if you cannot trust your staff. Appalling customer service today. And the man on the till, although trying to be friendly must have sworn about ten times. They don't have that problem in Aldi !!
December 2023 by patrick li
Always cleaned, staffs are friendly, a place for better shopping not for bargain premium plus shopping place.
November 2023 by George Browning
Waitrose is a good place to shop.Just a quick visit today on the way back from Salford Priors.
November 2023 by Terence Smith
Modern Waitrose store with normal range of products.
November 2023 by Jerry Arnull
Lots of parking. Roomy store. Bit short of stock. Wine section is very good to suit every taste and pocket
October 2023 by John Nuttall
Disgusting treatment by the checkout supervisor who ransacked our bags to execute a check on our meagre £120 worth of self checked, low value purchases. He refused to call out the manager. He repeatabled restarted the check of our purchases, leaving our bags in a complete mess. If we had not spent an hour assembling our purchases we would have simply walked away. He never apologised for his extremely aggressive behaviour. Waitrose seems to think it can treat its customers as criminals.There were no high price items in the shopping apart from two pork loins at £13.50 and £11.00. Perhaps he thought we were trying to stealing the carrots!NEVER USE THE SELF CHECKOUT SYSTEM IF YOU WANT TO AVOID SUCH ABUSE!!!!We have never been subject to such treatment anywhere in the world.We will never shop there again.
August 2023 by Martin Taylor-Reid
Tremendous customer experience and the staff are absolutely brilliant, as always.I like the new self service check out facility. I know its not quite right for every customer but don't be rude to the front line staff if you don't like it.I heard a horrible remark to a member of staff who was only trying to be helpful with the new arrangement, to be told that she would be made redundant!! That so called shallow customer has no idea of that member of staff circumstances.You should be ashamed of yourself!!!Martin Taylor-Reid
August 2023 by Sanjiv Patel
Decent size store. Polite and knowledgeable staff. Great produce as usual that you can expect from any Waitrose stores. They do great authentic tasting Indian ready meals. Particularly liked the Waitrose kerelan inspired chicken 65. Used to be reasonably priced but now they have increased the prices.Plenty of parking including electric cars charging points. Theres one pharmacy nearby as well.
August 2023 by jon ford
More staff on tills would be useful
June 2023 by Mark
excellent store to visit if your in the area, bit pricey but then that's waitrose for you
June 2023 by John Bird
If you wear red corduroys and a cravat, you won't look out of place.???
March 2023 by David Seeley
Always good service and stocks a wide variety of goods.
March 2023 by Jiazhuo Li
Friendly staff and amazing shopping experience ?
