December 2023 by Rosemary Pritchard
In shop today, served by Emma, she could not have been more efficient, helpful and polite. Dealt with everything including problem bracelet really well, credit to the company. Thank You
December 2023 by Sharron Alexandra Photography
I made a few purchases from Pandora stratford upon avon on 8th December. At the busiest time of the year, the staff were so helpful, had time to chat, and the staff member serving me literally got my life story. The charms I were getting were for memorial purposes for myself and she took the time to listen to the reason for each one. Was also quite entertained I would think!!! You really couldn't write it!!! To her it was possibly an episode of eastenders, to myself and my cousin it was so very special. Absolutely wonderful experience, friendly staff, friendly atmosphere. Five stars all the way ??
October 2023 by Laura smith
I come into this store regularly and A lot of the other staff really don?t seem to care and normally don?t bother to ask if you need any help or even smile at you. I went in with a loose clasp the other day, Surpiya looked after us and took so much time and care talking to me and showing me different things. She helped me get a new bracelet and a groot charm and generally seem to care a lot about me as a customer and really went the extra mile. Was a lovely experience - thank you so much to surpiya!!
April 2023 by paul fraser
Very helpful and pleasant staff
February 2023 by Jan Swan
This store is just the best. There is always such a great range in stock and nothing is ever to much for the exceptionally friendly staff. Priya and Emma are just the best and always go the extra mile to ensure you leave the store happy. Highly recommended.
January 2023 by Jimmy Forchheim
Very friendly service ?
January 2023 by Karen Fletcher
Live this shop so much choice
December 2022 by Zoe Mccauley
Shop says open till half 5 Christmas eve. To get to the stratford store and it was closed at 4 Not very professional.
December 2022 by Kelly Golding
Very disappointed seen Georgia and other lady laughing behind my back for No reason very rude manneredWon't go back there again and if any one asks will tell them whyGoing to phone headoffice 2 report this as suffering with anxiety as it is with out people laughing behind my back. Would rather do 3 hour journey then go back to them disgusted by the behaviour made me feel very uncomfortableWas going to write a good review til I saw them laughing at me but there not worth it just very spiteful people
October 2022 by Bev Griffith
Awful ! Girl that served me could hardly be bothered ! Mumbled something about 15 percent off of buy two charms I said oh no it?s ok met with a sigh ! Then told me wrong price luckily said 35.00 was 30! Was expecting nice box got a bag that after left store broke!I?m really annoyed ! I couldn?t go back because parking but I was getting gift for my friends 60 th and was hoping for nice packaging ! The girl had awful patchy fake tan n young blonde won?t bother going that shop again I go to Solihull never again
October 2022 by Ravenna Reins
Although smaller than other stores this branch's customer service is amazing compared to my recent experience at the branch in the bullring Birmingham. The girls at Stratford can't do enough to help and I was served in under a minute ( unlike Birmingham where I waited and waited and was ignored whilst All the staff were too busy talking) selected the 3 items I wanted & left a happy customer ?
August 2022 by Paul Orford
Great staff. Credit to the company.
May 2022 by Ann Neale
Great service from the assistant needed help building a bracelet for my birthday as I haven't bought Pandora before and she was really helpful even though she hadn't worked there very long thank you
April 2022 by John Wilson
We're regular customers for the wife obviously not me,Outstanding service here & abroad we popped into our local one in Stratford upon Avon to get a snake charm for wife's bracelet.. as we have one as a pet...
February 2022 by melanie tranter
Took a bracelet back that was too small, they couldn't have been more helpful ?
