November 2023 by win task
Simply love this building. Such a master piece of art and when I been inside, I was working bank with all the modern facilities.
September 2023 by Lawrence Sear
Beautiful building with a modern efficient banking business inside.
April 2023 by James Griffiths
Good service, knowledgeable staff
February 2023 by Josh Schmillen
Located in town centre with parking difficult to find nearby. Try Chapel Street.Staff is friendly though very often unable to resolve your query quickly. Often many trips to the back to ask a colleague. As well often asking patronizing questions, ?who did you speak with when you last visited? We wouldn?t have advised that..?As if you make a note of the person?s name at the bank who promises they will handle your transaction.If visiting during the winter, bring a warm coat and some gloves to wear while you wait in the cold lobby.
February 2023 by Vinu R
Shout out to Louise who helped me dig up a messy credit application and helped me in getting the card. Great service !
September 2022 by Tom Arnoult
Excellent customer service. All staff were extremely attentive. Ethan helped me with the final stages of setting up a new account and online banking. Couldn?t recommend more. Helpful, friendly and quick at getting everything processed.
September 2022 by T
Excellent customer service. All staff were extremely attentive. Ethan helped me with the final stages of setting up a new account and online banking. Couldn?t recommend more. Helpful, friendly and quick at getting everything processed.
May 2022 by ???
have had a problem with online banking, couldn't resolve it via phone nor app chat. Decided to visit the branch, staff were very friendly despite initially they couldn't identify the problem but still maintained a bright smile. Eventually, the young lad who assisted me spotted a minor yet critical discrepancy which solved my issue. I am very grateful for his service and his remarkable observation!
July 2021 by Girish Hiremath
Bug branch
September 2020 by Johnny Holland
Yes I agree with the POSITIVE comments below. The staff all very friendly, smartly dressed and professional and the building looks and feels like a proper bank. Leena Pandey the Business manager here has been hugely helpful to my business. Hurrah for HSBC !
September 2020 by Angela Logie
Visited this branch on Monday at 2.15pm. The building was closed I was not the only customer baffled as to why they weren?t open. Checked online clearly says the branch was open. Phoned Customer Service they also confirmed it should be open. Waited in my car until 2.45pm in case they closed for lunch. Still closed. Very poor service.
September 2018 by Marwan Khamis
Even the bank building is great.
December 2017 by Stan Andrey
best bank
September 2017 by Paddy Lyons
Beautiful area with medieval charm
September 2017 by rambo lin
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