September 2025 by Ania Werder
I just opened my serving account, and Dawn was very helpful and friendly.
August 2025 by Helen Freebury
I opened a savers account for my new born son and Dawn was whom I had the appointment with, she was very helpful and informative. I regularly use this bank and I find the team very helpful and always have a smile on their faces. Sandra and Jake regularly serve me and helped me choose the best type of account to open for my son.
Amazing team and excellent client care and communication.
August 2025 by Sue Walker
On 2 subsequent occasions recently I have experienced extremely helpful personal assistance in the Barclays Bank Stratford Upon Avon Branch. The staff went out of their way to explaining help me resolve some issues. I could not recommend them more highly. I was very fortunate to be assisted by Simit.
August 2025 by Ruth Lockwood
I visited my local branch today at Stratford upon avon and was assisted by Smita who helped me back into my mobile banking! Such a helpful lady, with all the bank closures it would leave no where for people needing assistance to go! Such a shame to lose such a valuable service! Thank you Smita
August 2025 by Terry Moore
Excellent staff always well informed and knowledgeable
August 2025 by Pak Kai Hung
I visited Barclays Bank in Stratford upon Avon today to sort out some matters for/with my elderly father. Unfortunately, these matters could not be satisfactorily resolved over the telephone due to the language barriers and my father's difficulty in dealing with conversations over the telephone, hence our making an appointment to speak to someone in person. All I have to say is that the bank advisor, Dawn, was amazing. She dealt with all our issues/problems (and there were several) in a professional, sympathetic, understanding and friendly manner, and put my father at ease. I believe that this is because it was dealt with in person and not over the telephone. All I can say to Barclays is, please do not shut any more branches - Evesham has disappeared and whilst there are hubs dotted around the various towns they are only available on certain days. Telephone banking/advice via chats is not suitable for everyone, especially the elderly who tend to fret if not dealt with straightaway. People like Dawn (and her wonderful attitude !!) are still very much necessary, otherwise you just become another online bank
August 2025 by Douglas Seymour
Hello, I went into the Stratford Upon Avon branch today feeling really frustrated, I had two days before purchased a new mobile phone, my old phone had the Barclays app on it and I thought, in my ignorance, that I could just transfer it to my new phone.
Well, through no fault of Barclays or the app, just me not being technically savvy, I got into a right mess with it, hence my frustration.
As soon as I entered the bank I was greeted with lovely smiles from the two ladies in reception, I told Sandra my tale of woe, she suddenly took on the aura of an angel! sat me down, went through the process of getting the ap on my phone, smiling all of the time, explaining what she was doing, well, I was elated, I fairly skipped out of the branch, meeting the lovely branch manageress on the way out, I just had to go and have a cup of tea to celebrate!
So sorry, if you do not bank with Barclays in Stratford Upon Avon you will never have the pleasure of meeting these two lovely ladies at their workplace.
Kind regards, Douglas Seymour MBE.
August 2025 by Malcolm Dewsbury
Allison was most helpful, sorting my various problems.
August 2025 by Denitsa Valchkova
Shilpi was a fantastic person who helped me with everything I needed.
August 2025 by Pim Doyle
I had to visit the bank due to an elderly aunt who?s card hard been randomly blocked. Dawn helped her get her card up and running. It was a tricky request as my aunt is 100 years old and didn?t have any form of up-to-date identification due to her age. Dawn did everything she could to make us feel at ease. Dawn had a lovely calm personality showing empathy. Thank you Dawn!
August 2025 by Patramon Rahman
Very helpful staff. Dawn helped me get my statement out in no time. Thank you so much
August 2025 by Leonie Sharples
I visited Barclays for an appointment. I was 20 minutes early as traffic and parking was much easier than anticipated - luckily Dawn was free so I was seen to immediately. She was very welcoming and talked me through what was needed during the appointment. Dawn explained everything as we went through the process, ensuring I understood. It was easy and felt relaxing as Dawn was so personable. Thank you very much for your help! I was out before my original appointment time even began!
August 2025 by Geoff Meadows
Seen dawn . Very helpful .. lovely person thank you so much
July 2025 by Sue Britton
Shllpi was extremely helpful in sorting out my power of attorney. She explained everything and was very considerate.under difficult circumstances.
July 2025 by Lottie Ruth
New Alcester Banking Hub at the Greig Hall- excellent service, all the staff were welcoming, helpful and professional on arrival. Shilpi was brilliant, effeciently sorted out everything. Great local service
