Sent my new Samsung monitor in to GXO, and their skilled artisans returned it damaged. After I called them up, explained what had happened, sent in loads of photos of the damage, packaging etc, GXO kindly proceeded to clarify that in their opinion it hadn't been damaged by them or in transit(!), and none of this was their... read full comment
November 2023
Quick, easy and painless.Warranty repair on a Samsung monitor turned around in just over a week. Can't fault them at all.Excellent comms from the customer service team.
October 2023
Sent my TV off for repair really quick turnaround and great communication!
