October 2020 by Si Jobling
Open times for bureau de change were wrong - they?re still closed. I suggested they get it updated so others don?t waste a journey like I just did. Customer service rep was rude back suggesting ?it?s been closed since lockdown?. I told her ?I don?t shop here - how would I know that?? I was only trying to be courteous and forward thinking. Clearly this member of staff hasn?t heard of it, nor that customers are generally right.
