January 2024 by Pamela Hall
Excellent service glasses are great
January 2024 by Jan Melichar
Excellent service. The Optician was excellent and explained everything I had questions for. The only negative is that Specsavers would not fit the required lenses to my existing frames even though one was brand new which is their policy.
December 2023 by Steve Cooper Poignon (Clumsothewonderdog)
Nice staff, great service
December 2023 by R SSG
I saw Rose who helped me choose my glasses- polite, professional and everything you want from front of house customer service.
December 2023 by john hewitt
Bought these varifocal super clear lenses, with grey tint, they are so strong and comfortable, plus certainly the clearest, best pair I have ever had! The app does not work for trying glasses on, it's quite bad, You definitely need to actually try them on, at the shop. The Lady in the Rugby branch was so helpful, and suggested these frames, as the original app choice one's looked stupid on me.
November 2023 by Janet Hinds
From start to finish the service that I had received had been as always, efficient, and very satisfactory.Excellent staff, thorough explanations at at every stage of the process. Thank you all.
November 2023 by Dan Hermon
I have used the Rugby Specsavers for the last 15 years and they are amazing,In the last few years I?ve had Diabetes and they been great help thanks x
November 2023 by samuel Micah
Brilliant place to visit for your eye glasses fix, good customer service and excellent opticians, it was wonderful experienced, will visit again!
November 2023 by Paul Hayden-Hart
A big thank you to the brilliant lady who fixed my prescription sunglasses on Friday afternoon. I thought they would need to be sent off for repair but the lady fixed them in the shop. Absolutely exceeded my expectations both from a personal customer service point of view, and value for money. Thank you so much.
October 2023 by Alessandro J. da S. Porto da Silva
I took time off to go to this and unfortunately because of 2 pieces of information given wrong (to which one I have proof of) I wasted my time. Never go back! As simple as that.
October 2023 by Tracy Green
I had a problem with a contact lenses and staff were amazing, compassionate and understanding. My thanks ho to Daisy for her kindness and patience. Thank you all, nothing was too much trouble. Great service .
September 2023 by Robert Baird
Should NOT have gone to SpecsaversI bought these glasses at the start of 2023 from Specsavers. I had found out late last year that my eyesight has diminished rapidly since my last exam, and I may require cataract surgery soon (I?m in my 50?s). I wanted to use another pair of glasses I had, and when I spoke to Specsavers, they said this might be possible (for an additional cost) but they would need to see the glasses. At my appointment, they told me that none of the pairs that I had brought in could be used, and then proceeded to ?soft sell? their own glasses. I completely regret this purchase. Not only did I make a decision on the spur of the moment, but the glasses do not fit properly. I even went back to get them ?tightened?, but was told they can only be adjusted so far. I have worn glasses since the middle of the 80?s, and I can honestly say these are the worse glasses I have ever owned. When I even mildly perspire, they practically fall off my nose. Unfortunately, as my left eye has deteriorated the most, I have no option but to use these glasses until I buy another pair. But given I may have the cataract surgery in the next year (contingent on my next eye exam), I am reticent to do that. Sorry Specsavers, but you should have known better, and never sold me these glasses.
August 2023 by saad ali
Needed an eye test as it had been years since my last, staff was friendly and optometrist zeeshan was very kind and helpful told me what I needed to hear. Will be back to order a new pair of specs.
August 2023 by Ash R
2 pairs of top quality glasses sorted within just a few days....brilliant turnaround!Kyan at Rugby gets the job done and is keen resolve any questions or concerns.Great team, keep up the good work. Thank you ?
August 2023 by reece turner
Not once did I feel pressured into buying expensive glasses and add ons actually in fact they saved me money not like other places 10/10
