September 2024 by G V
No offers on bank holiday, just normal prices compared to other next stores.
August 2024 by Mavis DeVere
Recived excellent customer service today!
July 2024 by Jenny Abraham
Opening hrs not per website
Saturday close at 7pm
Staff apologetic!
May 2023 by Carissa Tanner
Amazingly kind staff. Got back to Rugby late because of my bus, but needed a parcel from Next and was unable to get it the next day. The staff were super kind and made an exception to get my parcel for me. It was a really small act of kindness, but made my day.
April 2023 by Damian U
One of my favourites for all ages and range of items. Amazing staff too!
March 2023 by Sarah Hill
The shop itself is very nice. I went in store today to buy cushions. I think I was the only customer shopping upstairs. There were two female staff working hard and one man in a black suit with an oriental appearance behind the counter. As I was the only customer I walked up to the counter and the man looked at me in disgust. He rudely said " wait there". He then called to one of the ladies who were busy working and said " you have a customer". She had to stop what she was doing to come and serve me. She was pleasant like you'd expect in a store. Why couldn't he serve me? Not sure if he's the manager but if so he showed a shocking example. He was then just walking around the floor looking relaxed and doing absolutely nothing. I felt sorry for those busy female shop assistants.
May 2022 by Charlie Calderwood
Tiny men's section - homeware and coffee shops clearly more profitable. No men's fitting room either.
April 2022 by Dan Hughes
clean and friendly
February 2022 by Daryl Spires
Absolutley SHOCKING customer service from a member of staff who states they have 16yrs customer service. Just came in to ask about collecting some trousers from NEXT online. Basically, not their (staff) problem and was treated like I was an inconvenience - EVEN THOUGH THE SHOP WAS EMPTY! Interesting quality customer service responses \\\"If you aren't happy - cancel the order\\\" or the classic closing line \\\"...whatever!\\\". Took your 16 to learn that? We will never EVER use NEXT again - let alone go to this shop. If I could register ZERO stars I would.
February 2022 by Mark Buckingham
A little busy and took a while to get through the queue
April 2021 by ioan cocicodar
Store with various articles of clothing, shoes, cosmetics, etc. There is also a Costa cafe inside the store, upstairs
July 2020 by VlogsWithTia x
Next, located in Elliots field is a brilliant place for clothes for all ages! Beautiful dresses, tops, and all other clothing! I have so many vlothes from there its incredible! They have beautiful shoes for men, women and kids! Also if you are feeling a bit peckish, there is a costa just up the staircase! Lovely food in there amd drinks! Very handsome clothes for men as in shirts for work or a snazzy date night!
April 2019 by Bukky Olaitan
Awesome!
April 2019 by Matthew Perry
Good bargains
April 2019 by Piotr Papie?
Interesting place with good clothes
