March 2024 by Helen Davis
Professional and courteous. Not kept waiting. Told how long MOT would take and car was ready and waiting on my return. Very pleased!
March 2024 by Akosua Gyamera
Very lovely customer service
March 2024 by Steve Chapman
I pre booked and called ahead to ensure the tyre had arrived in stock. When I arrived at the branch I was told they had no staff and couldn't fit the tyre. Having driven for 30 minutes I was not happy no one had called me to let me know. I asked if I could take the tyre(which I'd already paid for) to another Kwik it centre for them to fit, I was told this wasn't company policy. Not helpful and not happy. I had a refund and went elsewhere.
March 2024 by Eddie Waring
Been in Rugby visiting my daughter.I had warning low pressure went to kwik fit to get it checked out.Mike?y and Dave sorted straight away first class service thanks guys
February 2024 by Anneli Giaever-Enger
Had a great experience here. Explained my worries about my car and budget - I felt listened to and the mechanic explained he would fix what needed to be fixed - I didn?t feel pushed into spending any unnecessary money. I felt like I got a good job done for a competitive price. Very happy and will use kwik fit again.
February 2024 by A O
Decent service,looked after me
February 2024 by Jayne Brannan
I didn?t receive a phone call to advise my car had failed the MOT and there was no answer when I called. I had to finish work early to go to the garage to find out what was going on.
February 2024 by Lisa Nokes
My car failed its MOT on not enough washer fluid and needing a new headlight bulb. Kwikfit told me they couldn?t fix these basic issues and sent me to a garage down the road who sorted the issues within about 15 minutes. When I returned to kwikfit the following morning for the retest I waiting approx 50 mins and then asked after my car and was told it had been ready for about 30 mins but no one had told me. Awful service, and not sure what garage cannot fill up washer fluid or change a headlight bulb!
February 2024 by Luke ?Aldo? Preece
Great experience getting the old workhorse MOT,d,Rhys was exceptional when it came to fulfilling my MOT needs, he explained what he recommends I do with my vehicle to keep it well lubricated and maintained , the service I received was brilliant, he even defended my from a stray drug user on the street , and didn?t mind me turning up to the MOT with my pet lizard.Would recommend this MOT centre to anyone , thanks Rhys you deserve a payrise!
February 2024 by Nick Donovan
Would definitely visit again mot done here staff were very polite and professional the mot tester was so polite even went beyond to provide me tips for general maintenance will be back and definitely be referring friends and family to this knowledgeable team at Kwik Fit Rugby :)
February 2024 by Charlotte Hill
Mikey was very helpful, despite not being able to provide me with tyres today due to them not being in stock and me being 170 miles away from home, he did go out his way to help me. Super friendly and appreciated during my stressful hour. Thanks again!
February 2024 by Stav Poly
Avoid like the plague. Last minute's MOT appointment as my MOT was overdue. Worst experience of MOT as they failed to advise on my car's severe sill corrosion. They claim it's up to the tester's discretion to advise on corrosion. The manager says he's not a tester himself so he has no clue but he took the side of the tester. Behaving like a clique of teenagers. Never coming back. Unreliable, incompetent, unprofessional, dodgy. I wonder if they are genuinely qualified to do mot tests.
February 2024 by Pramod Patel
good customer service. friendly helpful staff
February 2024 by Liam Buxton
Dropped in with a flat when they were fully booked. Made no promises but squeezed me in by the end of the day! Great service.
January 2024 by Jon Harvey
Really helpful staff!
