March 2024 by santosh skpasumarty
Not sure what adjustment was done to brakes and gears as mentioned in the service record. The front and back brakes keep rubbing and making noise. Poor service and waste of time. Didnt notice any difference.
March 2024 by Alex S
Sarah she was brilliant))Did go to Halford junction 1 , Rugby ,today to change my wipers and initially refused their service of fitting as I always doing by myself. Once I couldn?t do the second one and asked for an assistant, they send Sarah and initially I had doubts about that a woman will do something what I couldn?t do but she was actually great . Well done Sarah . I m impressed
March 2024 by Vincent Collins
Great service. Quick and friendly. Thanks Sarah. 100% :-)
March 2024 by Charlotte Newell
Staff were very helpful even though the online order was initially incorrect, and was missing an item - this was rectified quickly by staff. What I would say is, maybe not stick all items together with tape ? The items I ordered are for a birthday gift but now have a tacky residue .. not the fault of in-store staff though
March 2024 by John Lawson
A happy place to shop the best in town and great.staff???
March 2024 by Andy Pickard
Story too long for here but in short, bought a Thule bike rack recently, it developed a fault quickly. Throughout every second from minute one to now, the staff and service I received from the Rugby store was truly outstanding. Positive, attentive, empathy.
March 2024 by TheGeezer63
Popped in for a item i couldn?t find, Kayleigh came over and directed me straight to said item with a friendly smile, many thanks Kayleigh you stopped me walking round the store like an idiot.
March 2024 by Patrick Garrett
Glad I ordered on line and got an extra 10% off purchase.Staff at the branch polite and helpful.
March 2024 by Bob Hughes
We were served by Hasani a polite and helpful young man who found what we needed and went to get it. This was doubly helpful as I have difficulty walking. Thank you for excellent service.
March 2024 by darius sukys
Very helpful staff, everything explained clearly.
March 2024 by Mike Wellings
Excellent prompt service from very pleasant and helpful young man in cycle section.
March 2024 by S ?Susie? King
James was very helpful, looked up the item I?d requested, offered advice about comparative products and even fetched the item from the shelf. Thank you James (Rugby store).
February 2024 by John Wagg
Excellent your staff member Tom did a great job quickly and efficiently one very happy customer thanks john wagg
February 2024 by Zee Singh
Popped into store to buy some headlight sealer which I had researched online. Sarah at the till couldn't get the product to scan, so I showed her on my phone. She explained sometimes the manufacturer changes the packaging/ barcode. She was able to confirm the product number and take payment using my phone. Thank you for the fast and friendly service.
February 2024 by Andy Whitworth
Excellent customer service from Hasani again this morning.